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for Tri- Valley residents —especially seniors —is confusion about registering for the service. An <br /> additional obstacle is the fact that an appointment for pickup must be made three days in <br /> advance, which requires forward planning from residents. Also, paratransit is often not <br /> available, which reduces the desire of potential riders to use the service on it on a regular basis. <br /> Further, dialysis clients consume many of the available time slots, significantly impacting the <br /> region's paratransit system. <br /> Federal funding programs such as CDI3G have traditionally played an important role in <br /> supplementing local funding sources to provide important services for seniors. While the 15% <br /> public services cap in CDBG limits the beneficial impact of these federal funds, they are critical as <br /> an important source for leveraging and stretching local dollars. The implementation of the <br /> recommendations of the Tri- Valley Human Services Needs Assessment has resulted in greater <br /> efficiencies among the agencies delivering services in the Tri- Valley area. The cities of Pleasanton <br /> and Livermore are planning an update to the needs assessment in 2010 and 2011. <br /> Short and Long Term Objectives <br /> The objectives presented in this section reflect the broad areas which will be pursued under this <br /> priority. Implementation will be contingent on current and projected need, availability of financial <br /> and other resources, and regular re- assessment of the proposed objectives and accomplishments. <br /> Five Year Objectives Five Year Coals Performance Measures <br /> Improve access to senior programs Work with the City of Pleasanton The number of clients in these <br /> for homebound seniors Paratransit Program and agencies programs will increase by 20% <br /> that deliver services to seniors (e.g., during the five -year period. <br /> Spectrum, Open Heart Kitchen, <br /> Senior Support Program, etc.) to <br /> improve outreach and access. <br /> Improve access to local and regional Work with the City Paratransit Improved transportation <br /> transportation Program, WHEELS, and other coordination will result in a service <br /> senior serving agencies to improve increase of 20% during the five -year <br /> the coordination of transportation period. <br /> with services. <br /> GEOGRAPHIC DISTRIBUTION <br /> All of the programs described in this section will be available throughout Pleasanton. <br /> Strategic Plan FY2010 FY2014 <br /> City of Pleasanton <br /> Page 43 <br />