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TDA 4.5 Document E(a) Page 2 part-time office aide, who assists with passenger reservations. A Recreation Supervisor and Community Services Manager provide management for the program. The fare structure is divided into two (2) areas of service: (1) In -town service, and (2) Out -of -town service. Pleasanton residents pay $3.00 for in -town service, and $3.50 for out -of -town service. Residents living in Sunol and the unincorporated areas of Pleasanton pay $3.50 for in -town service, and $4.00 for out -of -town service. Drivers punch the client card according to the destination. The City of Pleasanton also funds a fee assistance program for all residents that meet Federal Housing and Urban Development (HUD) income guidelines. Seniors who are eligible may ride at a 75% discount, up to $200 per year. The PPS service area covers all of Pleasanton, its unincorporated areas, and Sunol. Limited service to medical appointments in Livermore, Dublin, and San Ramon is permitted to specific, approved destinations. Statistical record keeping for PPS is done through Novus, an automated scheduling and records management software. Records are kept on clients and escorts /guests, transported lift assisted trips, in- service miles, in- service hours, cancellations, trip purpose, rides per -hour, on -time performance, and denials. This data is submitted annually to MTC as part of the funding requirements. Downtown Route (DTR) During FY 2007 -08, the City piloted a fixed route service called the Downtown Route (DTR), funded through the City's general fund. The service began on January 14, 2008, and continued through January 14, 2009. DTR continued through FY 2008 -09 and into FY 2009 -10 through a Measure B Gap Grant for $240,038, which included funds to purchase a new 23 passenger vehicle. The program provides a creative and cost effective transit alternative for PPS clients that have minimal mobility limitations. DTR provides a bridge between existing Wheels fixed -route service lines and more costly door -to -door paratransit service. PPS riders are able to select the type of transit service that best fits their needs, which may vary with weather conditions and personal health. The program consists of a pre determined, scheduled route connecting seven (7) senior housing complexes to Downtown Pleasanton. Reservations are not required and clients access the route at any one of the 19 stops, at a cost of $1.50, no matter how many times they utilize the service during the same day. The entire loop does not exceed 70 minutes from any key point of entry. The PPS