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Alameda County Transportation Improvement Authority <br /> Special Transportation for Seniors and People with Disabilities <br /> Statistical record keeping is done through an automated scheduling and records management <br /> software named Novus which is one of the Trapezes software products. The software <br /> maintains records on clients transported, escorts /guests, lift assisted trips, in- service miles <br /> and hours, cancellations, trip purpose, rides per hour, on -time performance, denials and age <br /> of riders. Dispatch staff inputs the data, and monthly, quarterly, and yearly statistical reports <br /> are prepared for the City of Pleasanton, ACTIA, and MTC. A yearly audit of the records is <br /> completed by the City and reviewed by ACTIA staff. <br /> Downtown Route (DTR) <br /> Statistical record keeping is done manually by the DTR drivers. Included in the daily <br /> statistics are numbers for on -time performance, drop -off and pick -up locations usage, total <br /> ridership, unduplicated ridership, transfers, and lift assisted trips. These statistics are <br /> complied monthly for quarterly and annual reports for the City of Pleasanton and ACTIA. <br /> Financial Records Management <br /> Door -to -Door <br /> Punch cards sales and redemption procedures are as follows: <br /> Pleasanton residents are sold a punch card valued at $30.00 for use as needed. Resident's <br /> from Sunol and unincorporated areas of Pleasanton pay $35.00. Drivers punch the cards <br /> according to the destination. A daily record of punch card sales is maintained at the <br /> Pleasanton Senior Center. <br /> Downtown Route (DTR) <br /> DTR riders are sold a strip of tickets valued at $12.00 or 8 one day DTR rides. Drivers <br /> collect the $1.50 ticket at the first pick -up location and stamp riders' hands allowing them to <br /> board the buses as many times during a one day period. A daily record of DTR ticket sales is <br /> maintained at the Pleasanton Senior Center. <br /> The City of Pleasanton Finance Department prepares a monthly report that itemizes operating <br /> costs. Six (6) months are combined for each ACTIA report. An annual audit is also <br /> completed by the City, and reviewed by ACTIA staff. <br /> For FY 2010 -11, PPS Door -to -Door Service anticipates the following funding: <br /> Measure B city -based dollars 69,121 <br /> Fares 42,000 <br /> MTC TDA 4.5 funds 43,552 <br /> City General Fund $376,494 <br /> Total $531,167 <br /> Page 17 of 22 <br />