ORD 2289 - Laserfiche WebLink

Ordinance No.2289 consumer the amount paid for a temporary service installation upon payment of the applicable connection fee provided for in Chapter 14.08. (Prior code § 2-16.10) § 14.04.110. Refusal to serve. A. The city may refuse an application for service under the following conditions: 1. If the applicant fails to comply with the provisions of this chapter; or 2. If in the judgment of the director the intended use of the service is of such a nature that it would be detrimental or injurious to the water service furnished by the city to other consumers; or 3. If in the judgment of the director the intended use of the service is dangerous or unsafe or of such a nature that satisfactory service cannot be rendered; or 4. If in the judgment of the director the intended use of the service would result in a negligent or wasteful use of water which would affect the city's water service. B. The city shall have the right to refuse water service to any premises if necessary to protect itself against fraud or abuse. C. If service has theretofore been discontinued for fraudulent use, service will not be rendered until the director has determined that all conditions of fraudulent use or practice have been corrected. D. When an applicant is refused service under the provisions of this section, the director shall inform him or her of the reason for the refusal to serve him or her and of his or her right of appeal under this chapter. (Prior code § 2-16.11) § 14.04.120. Discontinuance of service. Any consumer may have his or her water service discontinued by giving notice to the department requesting discontinuance not less than two days prior to the requested date of discontinuance. Each such consumer shall pay all water charges up to and including the date of discontinuance stated in such notice. In any case where such notice is not given, the consumer shall be required to pay for water service until two days after the department has knowledge that the consumer has vacated the premises or otherwise discontinued water service. The city shall make a reconnection charge for restoring water service to any consumer whose water service has been discontinued at his or her request. Such charge shall be as set forth in the master fee schedule. (Prior code § 2-16.12; Ord. 2019 § 1, 2011) § 14.04.130. Enforcement measures. A. A consumer's water service may be discontinued for nonpayment of a bill for water service furnished if the bill is not paid within 60 days after it has become delinquent. A consumer's water service may also be discontinued for nonpayment of a bill for water service furnished at a previous or different location served by the city, if such bill is not paid within 60 days after it has become delinquent. No service will be discontinued under this subsection until at least five days after deposit by written notice from the director to such consumer in the United States Post Office of Pleasanton, Alameda County, California, addressed to the