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ORD 2289
City of Pleasanton
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ORD 2289
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2/25/2025 1:00:22 PM
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CITY CLERK
CITY CLERK - TYPE
ORDINANCES
DOCUMENT DATE
1/9/2025
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Ordinance No.2289 <br /> such water usage that the premises was occupied by person(s) or legal entity who had <br /> requested that service at the premises be terminated as provided in Section 14.04.120. <br /> B. All water charges shall become due and payable at the operations services department on the <br /> date of payment specified thereon and shall become delinquent on the day following the <br /> current billing due date, except that closing bills, where service is discontinued, will be due <br /> and payable on date of presentation, and collection will be made at time of presentation. All <br /> bills for water charges will be rendered by the city monthly or bimonthly and will be issued <br /> by the operation services department. Meters will be read at regular intervals for the <br /> preparation of regular metered service bills and as required for the preparation of opening <br /> bills, closing bills and special bills. Each meter will be read separately. It may not always be <br /> possible to read meters regularly on the same day of each period. Should a monthly billing <br /> period contain less than 27 days or more than 33 days, a pro rata correction in the bill will be <br /> made. Proportionate adjustments will be made when other billing periods are used. <br /> C. Opening bills, closing bills, monthly bills rendered for a period of less than 27 days or more <br /> than 33 days, and other bills requiring proration, will be computed in accordance with the <br /> applicable schedule, but the amount of the fixed charge or minimum charge specified therein will be <br /> prorated on the basis of the ratio of the number of days in the period to the number of days in the <br /> average billing period, based on an average month of 30.4 days. Should the total period of service be <br /> less than one month, no proration will be made, and no bill shall be less than the specified monthly <br /> fixed charge or minimum charge. <br /> D. On each bill for water service rendered by the city to its consumers will be printed <br /> substantially the following language: <br /> This bill is due upon receipt and is delinquent if not paid on the day after the current <br /> billing due date. If delinquent, service may be discontinued and penalties assessed. A cash <br /> deposit and reconnection charge may be required to reestablish service. See Municipal Code <br /> §14.04.090. <br /> E. The city manager, in consultation with the director of operation services, is authorized to <br /> administratively adopt, and amend as needed, a policy setting penalty amounts to be levied <br /> on past due and/or unpaid utility bills, as well as a process to waive such penalty amounts. <br /> (Prior code § 2-16.09; Ord. 2192 § 2, 2019; Ord. 2244 § 2, 2023) <br /> § 14.04.100. Temporary service. <br /> A. The city will, if no undue hardship to its existing consumers will result therefrom, furnish <br /> temporary service under the following conditions: <br /> 1. The applicant will be required to pay to the city, in advance, the estimated net cost of <br /> installing and removing the facilities necessary to furnish the service; and <br /> 2. Where duration of service is to be less than one month, the applicant may also be <br /> required to deposit cash equal to the estimated bill, subject to adjustment and refund or <br /> repayment in accordance with actual bill rendered upon discontinuance of service; or <br /> 3. Where the duration of service is to exceed one month,the applicant may also be required <br /> to establish his or her credit in the manner prescribed for permanent service in Section <br /> 14.04.070. <br /> B. In the event a temporary service becomes permanent, the city will refund to the temporary <br />
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