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Alameda County Transportation Improvement Authority <br /> Special Transportation for Seniors and People with Disabilities <br /> Minimum Service Level A Program Exceeds this MSL if... <br /> 5. Regarding fares: <br /> Fares should be comparable to East If a rider pays less than they would <br /> Bay Paratransit and equated to distance for a comparable trip on East Bay <br /> for van/sedan trips Paratransit for a van/sedan trip. <br /> Fares for Taxi trips should not exceed If a rider pays less than 50% of the <br /> 50% of the total cost of the trip total cost of the trip for a taxi trip. <br /> 6. Regarding interim service for individuals <br /> applying for or awaiting ADA <br /> certification <br /> Interim service should be provided It provides interim service in less <br /> within three business days upon receipt than three business days. <br /> of application <br /> Interim service should be provided at <br /> the request of a health care provider or <br /> ADA provider. <br /> 7. Regarding reservations: <br /> Programs should accept reservations It accepts reservations before 8 am <br /> between the hours of 8 am and 5 pm and/or after 5 pm. <br /> Monday Friday. It accepts reservations on weekends. <br /> Page 22 of 22 <br />