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Alameda County Transportation Improvement Authority <br /> Special Transportation for Seniors and People with Disabilities <br /> Annual Program Submittal for Measure B Funding <br /> Appendix <br /> PAPCO Approved Minimum Service Levels <br /> Minimum Service Level A Program Exceeds this MSL if... <br /> 1. Regarding who programs serve: <br /> People 18 and above with disabilities It serves minors with disabilities. <br /> who are unable to use fixed route Seniors under 80 without proof of <br /> services. disability. <br /> Seniors 80 and above without proof of <br /> a disability <br /> 2. Regarding the type of service programs <br /> provide: <br /> Accessible individual demand- It offers additional services for <br /> responsive service participants, such as group trips or <br /> meal delivery. <br /> 3. Regarding the time and days service is <br /> provided: <br /> At least five days per week between It offers service more than five days <br /> the hours of 8 am and 5 pm (excluding a week. <br /> holidays) Its service hours begin before 8 am <br /> and/or extend after 5pm. <br /> 4. Regarding the service area of a program: <br /> Residents using this program are able It provides trips to locations beyond <br /> to meet life needs, including but not those which residents would travel <br /> limited to travel to major medical to fulfill life needs, such as <br /> facilities, full service grocery stores recreational trips outside city <br /> and other basic necessities, if ADA boundaries. <br /> services or coordination between base <br /> programs are unable to provide these <br /> trips. <br /> Page 21 of 22 <br />