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THE CITY OF <br />u, ,,, HUMAN SERVICES COMMISSION <br />111 <br />PLEASANTON. AGENDA REPORT <br />April 3, 2019 <br />Item 4 <br />TITLE: REVIEW AND DISCUSS LIBRARY AND RECREATION DEPARTMENT <br />INCLUSION SERVICES PROGRAM EVALUATION AND ENHANCEMENTS <br />SUMMARY <br />In July of 2016, the City began a process to improve inclusion services and accessibility <br />in Library and Recreation programs. Inclusion is one of the Library and Recreation <br />Department values and ensuring that every member of our community has an opportunity <br />to enjoy the programs and facilities offered in Pleasanton remains a department priority. <br />The City contracted with an accessibility consultant, the WT Group, to evaluate current <br />policies, procedures and processes. This resulted in an eight -step inclusion process and <br />a series of smart practice recommendations. As part of this process, staff formed an ad- <br />hoc inclusion committee with representatives from a cross-section of Library and <br />Recreation Department divisions and a representative from the City Attorney's office to <br />discuss and implement the eight -step process, the smart practice recommendations and <br />plan for the future. <br />RECOMMENDATION <br />Review and discuss the Library and Recreation Department's progress on inclusion <br />services. <br />FINANCIAL STATEMENT <br />None <br />