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BACKGROUND With inclusion as one of the Library and Recreation Department values, it is a high priority to ensure that every member of our community has an opportunity to enjoy the programs offered in Pleasanton. To achieve this objective, in July 2016, the City of Pleasanton's Library and Recreation Department contracted with W -T Group (formerly Recreation Accessibility Consultants) with the following objectives: • Review and analyze department policies, procedures and processes related to inclusion services • Contrast policies, procedures and processes against the Title II regulations of the Americans with Disabilities Act (ADA). Title II regulations prohibit discrimination on the basis of disability in all services, programs and activities provided to the public. The WT Group reviewed the Library and Recreation Department inclusion policies, procedures, processes and documents and conducted in-person interviews with department staff to determine compliance with Title II and offer suggestions for smart, practices for the City. W -T Group recommended an eight -step implementation plan and provided two trainings for Library and Recreation Department. DISCUSSION The Eight -Step Inclusion Process from WT Group identified the following: _Request ." - ::-u , Status Draft language that invites the residents of Pleasanton that have Completed. disabilities to use programs, sites, and facilities of the Library and Recreation Department. Modify online and print registration forms to include the following Completed. statement: I need a modification because of a disability for this program. YES NO Modify online and print registration processes to assure that Completed. when a registrant with a disability, with or without a reasonable modification, meets essential eligibility requirements such as capacity, charges, and conduct, that he or she will be enrolled in the program pending assessment by Pleasanton staff or -representatives. Establish a system for the prompt assessment of persons with In -progress - disabilities who have registered for programs and asked for a working with modification due to a disability. registration software to incorporate in- take form with every registration. Upon completion of the assessment, prepare a plan for the ways Completed. in which the department provides support to facilitate safe and Page 2 of 4