RES 83307 - Laserfiche WebLink

thorough, standardized, and performed by skilled personnel using modern equipment and detailed instructions. Maintenance documentation consists of Bell System Practices, Bell System Repair Specifications, Circuit Descriptions, Schematic Drawings and Task Oriented Practices (TOP). Because TOP documents contain step-by-step maintenance procedures for large systems, they boost communications technician job efficiency by as much as 25 percent. The Bell System designs every communications system for a near-optimum combination of system reliability, preventive maintenance and remedial maintenance. 2o Servicing agents capability - MAINTENANCE SUPPORT A single point of contact, Randall E. Holleschau, is assigned by Pacific Telephone to manage Pleasanton's complete telephone system. In addition, Pacific Telephone has maintenance forces that are totally responsible for seeing that the installation, operation, testing and on-going maintenance of the complete CENTREX System are conducted to the satisfaction of Pleasanton. 'Pacific Telephone guarantees the availability of skilled, technically trained maintenance personnel as needed for the entire life of the service. These personnel are highly trained and competent in all aspects of complex CENTREX installation and maintenance work. Pacific Telep[hone can and will adjust the required work force as communications needs dictate. On-going training programs for Pacific Telephone communications technicans are conducted by Pacific Telephone. These programs include formal classroom/factory training and on-the-job, hands-on training. In addition, Pacific Telephone personnel are trained in Western Electric and Bell Telephone Laboratories facilities throughout the United States. Each communications technician is trained no less than 400 hours in Bell System Training Centers. Pacific Telepjone also has a program of continuation training for all of its technical personnel. Pacific Telephone will implement a special team who will support Randall E. Holleschau to insure proper contract performance. Maintenance personnel will be the prime responsibility of Pacific Telephone. These personnel are available 24 hours a day, 7 days a week. If a need to augment personnel should arise, the entire resources of The Pacific Telephone and Telgarpah Comapny, as well as 22 other Bell Operating Companies, the Western Electric Company, and the A~&T Long Lines Deparment can be called upon and utilized. The primary locations of Pacific Telephone from which installation and follow-on maintenance will be managed and supported are: