11 - Laserfiche WebLink

EXHIBIT A-2 Statement of Work For Integrated Cashiering Project 1. Scope Introdactlon The following Statement of Work (SOW) describes in detail, the products and services to be delivered by Active Network (Active) under this Agreement wiW the City of Pleasanton (City). In this fixed service ("Service"), Active Network (Active) will provide the following services to install a Integrated Cashiering system (POS) in designated City departments and facilities, as more fully set forth in this Statement of Work (SOW): 1. Install and configure all software included in the Active solution specified by Active and purchased by the City. 2. Create functional interfaces to designated City systems including HDL, Bill Star, Innovative Systems, and Accela 3. Provide End-User and System Administration training using a train the tnuner approach. Active will apply industry practices and reasonable effort to complete installation, configuration, testing, and training in a timefiame as to achieve the earliest possible deployment The parties in an effort to achieve this goal will establish Critical Path Milestone dates (CPM) for the project. The CPMs shall be established at the Initial Conference kickoff meeting which will include the specification of timelines, deliverables, and roles and responsibilities.