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Alameda County Transportation Improvement Authority Special Transportation for Seniors and People with Disabilities Please provide a narrative description for each service component listed in Question 6 and describe anv planned changes. Response Pleasanton Pazatransit Service (PPS) provides transportation for Pleasanton/Sunol residents 60 years or older, and to disabled residents age 18-59 years. Livermore Amador Valley Transit Authority (LAVTA) determines ADA eligibility for disabled residents. 55% of PPS clients aze 80 yeazs and older. The purpose of the program is to reduce isolation, increase socialization, and encourage independent living, thereby minimizing the need for institutionalization and enhancing the quality of life for residents no longer able to drive or who do not have a caz available. The program provides door-to-door, driver assisted transportation. PPS requires the driver to remain within sight of the vehicle at all times for the safety of all concerned. Registration for PPS is required, and applications may be obtained from the Pazatransit Office or are available on-line. Staff is available to assist clients in completing the application. Staff requires five (5) days to process applications and begin service. Reservations can be made up to two (2) weeks in advance through the PPS Office. Rides aze reserved on a first-call, first-served basis, and dispatchers encourage round-trip reservations. Due to service demands, PPS is not able to provide same day reservations. The PPS fleet includes one (1) van and six (6) mini buses. These vehicles are owned, operated, and maintained by the City of Pleasanton. Service is available Monday through Friday, 8:00 a.m. to 5:00 p.m., and Saturday, 9:00 a.m. to 4:00 p.m. There aze five (5) drivers scheduled on weekdays and two (2) drivers on Saturdays. The service does not operate on Sundays. When PPS is not operating, LAVTA provides comparable services to ADA eligible clients. There are two (2) full time and eight (8) part time drivers, all City of Pleasanton employees. All drivers aze hired, trained and supervised by the City. There is currently one (1) full time and one (1) part time dispatcher, who are both City employees. A part time office aide assists with passenger reservations. A Recreation Supervisor and Community Services Manager provide management for the program. The faze structure is divided into two (2) areas of service: (1) In-Town service, and (2) Out- of-Town service. Pleasanton residents pay $2.50 for in-town service, and $3.00 for out-of- town service. Residents living in Sunol and the unincorporated areas of Pleasanton pay $3.00 for in-town service, and $3.50 for out-of--town service. The PPS fee structure is consistent with Wheels Dial-A-Ride fees. Rider punch cards are sold for $25.00 and $30.00, and may be purchased in advance at the Pleasanton Senior Center. Drivers punch the client's cazd according to the destination. The City of Pleasanton also funds a scholarship program for all Page 3 of 23 C:\Documents and Settings\pdeatonU.ocal Settings\Temporary Internet Files\OLIC3\Annual Program Application Cover FY0708 March 31 2008.doc