Laserfiche WebLink
SCHEDULE B <br />^ Voice Module hours -available 23 hours per day. The Voice Module is not available <br />(downtime) for 1 hour per day due to system refreshing. This downtime varies from <br />day to day, but will not occur during normal business hours. <br />^ Participant Service Center hours -live customer service operators are available 8:00 <br />a.m. - 6:00 p.m. Pacific Time (Monday -Friday), except for weekends and bank <br />holidays. <br />14 <br />