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II. RENT STABILIZATION ORDINANCE <br />The City has adopted a Mobilehome Rent Stabilization Ordinance, codified in Chapter <br />6.60 of the Pleasanton Municipal Code. 'The Property Owner who is signatory to this Agreement <br />and who is operating its Park in compliance with this Agreement shall be exempted from the <br />Ordinance during the term of this Agreement. Except as otherwise provided herein, issues <br />concerning whether the Property Owner is operating the Park in good faith compliance with this <br />Agreement shall be resolved as provided in Article III. <br />III. DISPUTE RESOLUTION PROCESS <br />A. Initiation of Request. The City Manager may meet on an issue or issues of <br />interest to a Resident or the Property Owner, including the calculations used for a rent increase. <br />The request must be in writing but shall not require any particular number of signatures beyond <br />that of the person making the request. The request must identify the problem(s) to be addressed <br />by the City Manager and may recommend a solution. <br />B. Prerequisite to Written Request. The City Manager may consider a request only <br />after the following events have occurred: <br />1. The Resident(s) making the request has submitted the issue in writing to <br />the Property Owner (or to the Property Owner's representative); the Properly Owner <br />making the request has presented the issue to the Residents at an all Park meeting. <br />2. A satisfactory resolution of the issue has not been achieved within 30 days <br />from the written submittal. <br />The City Manager may select whatever professional persons are deemed necessary to assist in <br />reviewing the request. <br />C. Dispute Resolution. If the City Manager is unable to resolve the issue to the <br />satisfaction of all parties, the procedures of Chapter 1.28 of the Pleasanton Municipal Code <br />(Administrative Remedies) shall be employed to resolve the dispute. For purposes of that <br />Chapter, the Director shall mean an Assistant or Deputy City Manager of the City of Pleasanton. <br />IV. ESTABLISHMENT OF MONTHLY RENTS AND RENT INCREASES <br />A. Current Adjusted Monthl~Rents. As of the effective date of this Agreement, the <br />Adjusted Monthly Rent (as that term is defined in the 2001 Agreement) for each space within the <br />Hacienda Mobilehome Park covered by this Agreement is set forth in Exhibit A attached to this <br />Agreement and incorporated herein by reference. <br />4 <br />