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4. Claimants are strongly discouraged from using Measure B or <br /> TDA 4.5 funds to replace any other source of funding. <br /> Leveraging of other funding sources with TDA and Measure B <br /> funds is strongly encouraged. <br /> <br /> A guiding principle of the Five-Year Plan is that Measure B <br /> funds should be used to increase the supply and improve the <br /> quality of paratransit funds compared to what already <br /> exists. <br /> <br />5. Claimants shall present evidence of an effective user <br /> participation process. <br /> <br /> Another guiding principle of the Plan is that the experience <br /> of users should be taken into account in the design and <br /> administration of each system. The Plan does not require a <br /> sole-purpose paratransit advisory committee, but provides <br /> latitude for adopting a process that local Jurisdictions <br /> Judge to be the best means, such as including paratransit as <br /> a regular item on the agenda of an existing commission or <br /> conducting regular survey of paratransit users. <br /> <br />6. Claimants shall submit evidence of an effective complaint <br /> resolution process and adequate written policies to guide <br /> decisions that affect users. <br /> <br /> Evidence of an effective complaint resolution process and <br /> adequate written policies would include documentation of the <br /> process and policies, a description of the steps taken to <br /> make them known to users and proriders, and a numerical <br /> summary of complaints by category. <br /> <br />7. Claimants may use their regular formula allocation of TDA <br /> and Measure B funds to purchase vehicles or equipment if it <br /> results in more and/or better rides than would otherwise be <br /> the case. <br /> <br /> The cost of vehicles would be paid out of regular alloca- <br /> tions based on the concept that vehicles are only a means to <br /> meeting needs for service people, and those needs are esti- <br /> mated by an allocation formula negotiated and agreed to by <br /> all claimants. A second requirement of this policy is that <br /> a convincing case must be made that purchasing the vehicles <br /> will result in more and/or better service per total public <br /> dollar spent. <br /> <br />8. Claimants may carry over Measure B and/or TDA 4.5 funds from <br /> one year to the next in an amount not to exceed 10% of their <br /> total annual expenditures. <br /> <br /> Currently, MTC interprets TDA regulations as not permitting <br /> any carryover. Measure B, however, is not subject to the <br /> same restrictions. The recommendation is intended as a <br /> strong incentive for controlling expenses within a few <br /> percent of projected revenues. Programs would be permitted <br /> <br /> ES-9 <br /> <br /> <br />