1999 MAY - Laserfiche WebLink

6.40.230 1. Location where passengers entered vehicle. 2. Time of entry. 3. Location where passengers were discharged. 4. Number of passengers. 5. Amount of fare collected. 6. The major street routes the driver took to arrive at the passenger's desti- nation. B. The owner of every such taxicab shall keep the manifests in his or her office files for a period of not less than ninety (90) days after date of service is rendered, and the same shall be open to examination by an authorized represen- tative of the Chief of Police. The falsi- fying of any manifest by an owner or by a driver shall be grounds for revoca- tion of the driver's permit and/or owner's certificate. (Ord. 1744 § 1, 1998) 6.40.240 Taxicabs From Other Municipalities: The driver of a taxicab authorized to operate in any municipality other than the City may transport passengers from such municipality to a destination with- in or beyond the City limits; provided, that the driver of such taxicab shall not seek or accept passengers within the City except upon the return trip to such other municipality, and shall accept only passengers whose destinations are directed to a point beyond the limits of the City in the direction of the munici- pality from which such taxicab came. (Ord. 1744 § 1, 1998) 6.40.250 Complaint Procedure By Passengers: A. Complaints: The fare-paying pas- sengers utilizing a taxicab authorized under this Chapter shall have the right to file a complaint against the owner or driver of a taxicab. The Chief of Police will accept and investigate complaints received from fare-paying passengers. B. Complaint Form: Every taxicab authorized to operate under this Chapter shall have readily displayed in the passenger area a copy of the complaint procedure with a blank form stating with whom to file the complaint. C. Investigation Of Complaint: A thorough investigation of all complaints will be made and the investigation will be labeled either "sustained", "unfound- ed" or "sustained on grounds of other improprieties". Appropriate action will then be taken on complaints sustained or sustained on grounds of other impro- prieties. If the owner of the taxicab company or the driver of a taxicab receives two (2) sustained or sustained on grounds of other improprieties in a six (6) month period, the owner's cer- tificate or driver's permit may be sus- pended for one week. If additional sustained complaints are received, the certificate or driver's permit may be revoked by the Chief of Police. (Ord. 1744 § 1, 1998) 6.40.260 Acceptance And Under- standing Of Chapter: Each owner and driver of a taxicab shall receive and read a copy of this 187 (Pleasanton 5-99)