RES 89228 - Laserfiche WebLink

schedule, routes and map shall be available for inspection by the City P9anager on reasonable notice. 8.2 Prior to the start of any new collection schedule, as approved by the City, the Collector shall, at his own expense, by written notice with postage prepaid and forwarded through the United States Mail or by personal service, notify each resident of the day or days of the week on which refuse shall be collected. The notice shall contain the day or days of the week upon which collections will be made, the name, address and telephone number of the Collector, and other information deemed necessary by the City Manager. Said notice shall be posted in the mail or by personal service to each property served and not less than 14 days prior to the change of the collection schedule. SECTION 9 - OFFICE, INQOIRIES, AND COMPLAINTS 9.1 The Collector shall maintain telephone listings in the directories of the telephone companies servicing the City in the name by which the firm is most commonly known. 9.2 The Collector shall maintain regular office hours at its principal office of operation and shall be available to answer inquiries and/or receive complaints. 9.3 The Collector shall maiantain a written record of all complaints received in a form approved by the City Manager. 9.4 In the event that any customer reports to the City Manager that a complaint or claim for a damaged container or 8.