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SOFTWARE MAINTENANCE AGREEMENT <br /> <br /> This agresment, entered into this 1st day of January, 1990, <br /> is between Orville Goering 'CONSULTANT' and City of Pleasanton, <br /> 123 Main Streetp Pleasanton~ California 94566 'CITY'. <br /> <br /> 1. STATEMENT OF AGREEMENT <br /> <br /> CONSULTANT shall supply to CITY software maintenance services in <br /> support of the GEMUNIS 3000 products specified in Attachment A <br /> throughout the terms of this Agreement. <br /> <br />2. PERIODS OF COVERAGE <br /> <br /> The periods of coverage for products covered by this Agreement <br /> are from 9~00 AM to 5;00 PM~ lo~al time (PST or PDT) at the <br /> office of CONSULTANT located at 89~ Pepper Tree Court, Santa <br /> Clara, CA 9~0~1~ Monday through Friday~ excluding holidays. <br /> <br />3. TERM OF AGREEMENT <br /> <br /> The term of this Agreement shall be for one (~) year beginning <br /> January 1, 1990. The Agreement shall be automatically renewed <br /> annually unless terminated by CITY or CONSULTANT. CITY or <br /> CONSULTANT may terminate this Agreement by giving sixty (60) days <br /> written notice prior to the expiration of the Agreement. <br /> <br />~. SERVICE PROVISIONS <br /> <br />This service agreement provides the folioring services <br /> <br /> a) Phone-in Consulting. The CITY°s System Manager may <br /> telephone CONSULTANT to discuss questions and advice on <br /> resolving problems encountered by the CITY while using the <br /> GEMUNIS products. CONSULTANT rill assist the CITY's System <br /> Manager in utilizing the GEMUNIS products effectively and <br /> efficiently. Minor changes in programs, (ies changes in <br /> format rather than in data fiov or data structure) are <br /> included as part of this agreement. <br /> <br />b) On-site Consulting. CONSULTANT will spend 4 days <br /> throughout the year with CITY°s system manager and other <br /> oity employees to seek solutions to current problems and to <br /> discuss vmys to b~tter utilize the GEMUNIS 3000 software. <br /> <br />c) Produ~% ~nhanoements. From time to time modifications by <br /> CITY u~d~r the supervision or direction of CONSULTANT will <br /> quality %he modifiomtion for coverage under this Agreement. <br /> Modifications which affect file structure and basic system <br /> flov are not covered by this agreement. <br /> <br />d) Both CITY and CONSULTANT agree to maintain the latest <br /> edition of System Softrare vhioh is compatible vith GEMUNIS/ <br /> ,3000 application programs. <br /> <br /> <br />