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^ Street sweeping - 78% excellent/good job rating; 4% don't know. ^ Street maintenance and repair - 75% excellent/good job rating; 0% don't know. ^ Animal Control Services - 73% excellent/good job rating; 14% don't know. ^ Water Quality - 71 % excellent/good job rating; 2% don't know. ^ Planning and Engineering Services - 62% excellent/good job rating; 15% don't know. ^ Building Inspection Services - 50% excellent/good job rating; 36% don't know. ^ Traffic Signal Timing - 51 % excellenUgood job rating; 2% don't know. While the presentation will provide details regarding the survey results, below is a general summary of some of the most notable issues. The list is not intended to be a comprehensive summary rather a "snapshot" of some of the survey results. ^ Over 96% of the respondents say the city is an excellent or overall good place to live and raise children (extremely high compared to other cities) ^ Nearly 8 in 10 say they feel very safe in Pleasanton ^ The City received an excellent or overall good job rating from 93% of respondents -that's one of the highest ratings that FMMA (survey consultant) has seen in California. ^ Traffic, the cost of housing and growth were the top concerns ^ 25% of the respondents volunteered traffic as the most important problem in Pleasanton, another 15% offered housing costs, and 10 % said too much growth is the most important problem. ^ Traffic signal timing received the highest negative rating of any city service, and 11 % said that traffic or signal timing would be the one thing they would change about Pleasanton. ^ Nearly three quarters agreed that the City should do more to make housing affordable. As with the prior community satisfaction surveys, Staff intends to review the survey document fully and make a determination whether it indicates the need to modify staff goals, or service delivery procedures. One area that Staff has been working on for the past year is the streamlining of Development Services. Staff is planning to bring the results of this effort to the City Council in August 2007. Through the budget process, Staff is also enhancing the Traffic Division through the addition of technical staff to address the signal timing concerns. Page 3 of 4