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<br />Exhibit H I STATEMENT OF WORK <br /> <br />New World Deliverables: <br />New World will provide the following deliverables: <br /> <br />a) Training sessions for table, file and validation sets set up. <br />b) Provide checklist of potential problems with Master Files that need correction prior to going live <br />on MSP applications. <br />c) Provide documentation. <br /> <br />Customer Responsibilities: <br />Customer will: <br /> <br />a) Provide necessary personnel to complete Master File Configuration set up within expected time <br />frame. <br />b) Provide reasonable training facilities and the required equipment to conduct education classes of <br />up to 10 students (unless agreed to otherwise). <br />c) Provide progress report 10 New World Project Manager. <br /> <br />Customer Deliverables: <br />Customer will provide the following deliverables: <br /> <br />a) Completed Master Files <br /> <br />3.6 Interface Installation <br /> <br />Obiective: <br />To install working interfaces. <br /> <br />New World Responsibilities: <br />New World will: <br /> <br />a) Install interfaces. <br />b) Test and verify interfaces <br /> <br />New World Deliverables: <br />New World will provide the following deliverables: <br /> <br />a) Interfaces thai funclion as per the contract. <br /> <br />Customer Responsibilities: <br />Customer will: <br /> <br />a) E911 interface: Provide vendor contact information and data file structure to New World. <br />(I) Provide connection from E9l1 equipment to CAD sever. <br />b) StateINCIC interface: Provide State CLETS contact information. <br />(I) Provide NClC/CLETS formatting requirement for returns. <br />c) On-line CAD Interface: Advise with formatting return information, screen building. <br />d) Assist with installing interfaces where appropriate. <br />e) Connection from E911 syslem to CAD Server. <br /> <br />Agreement 041006 final.doc <br /> <br />CONFIDENTIAL <br />Page 40 of 57 <br /> <br />City of Pleasanton, CA <br />