SR 05:095 - Laserfiche WebLink

Alameda County Transportation Improvement Authority Special Transportation for Seniors and People with Disabilities disabled residents. The pvapose of the program is to reduce isolation, increase socialization and encourgage independent living, thereby minimizing the need for institutionalization and enhancing the quality of life for residents no longer able to drive or those who do not have a car available. The program provides door-to-door, driver assisted transportation. PPS requires the driver to remain within sight of the vehicle at all times for the safety of all concerned. Registration for PPS is required and applications may be obtained from thc Paratransit office. Staffis available to assist clients in completing the applications. Staffrequires two (2) days to process applications and begin service. (See Attachment A.) Reservations can be made up to two (2) weeks in advance through the Paratransit Office. Rides are reserved on a first-call, first-served basis, and dispatchers encourage round-trip reservations. Due to the service demands, PPS is not able to provide same day reservations. The PPS fleet includes one (1) van and six (6) mini-buses. These vehicles are owned, operated and maintained by the City of Pleasanton. Service is available Monday through Friday, 8:00 a.m. to 6:00 p.m., and Saturday, 9:00 a.m. to 4:00 p.m. There are six (6) drivers scheduled on weekdays and two (2) drivers on Saturdays. The service does not operate on Sunday. When PPS is not operating, LAVTA provides comparable service to ADA eligible clients. There are two (2) full-time and seven (7) part time drivers, all City of Pleasanton employees. All drivers are hired, trained and supervised by the City of Pleasanton. There is currently one (1) full time dispatcher and one (1) part time dispatcher, both City employees. A part-time office aide assists with passenger reservations. A Recreation Supervisor and Community Services Manager provide management for this program. The fare structure is divided into two (2) areas of service: (1) In-Town service, and (2) Out-Of-Town service. (See attachment B.) Pleasanton residents pay $2.00 for in-town service and $2.50 for out-of-town service. Residents living in Sunol and the unicorporated areas of Pleasanton pay $2.50 for in-town service and $3.00 for out-of- town service. Rider punch cards are sold for $20.00 and $25.00, and may be purchased in advance at the Pleasanton Senior Center. Drivers punch the client card according to destination. The City of Pleasanton also funds a resident scholarship program for all residents that meet the Federal Housing and Urban Development (HUD) income guidelines. Seniors who are eligible may ride at a 50% discount. The PPS area covers all of Pleasanton, its unicorporated areas, and Sunol. Limited service to medical appointments in Livermore, Dublin, and San Ramon is permitted to specific approved destinations. Types of rides provided vary according to the needs of the clients. In FY 2003-04, 24,867 rides were completed. Trip purpose included 20% nutrition, 25% medical, 24% living Page 3 of 15