Laserfiche WebLink
 <br />City of Pleasanton - Sun Ridge Systems, Inc. Page 22 <br />specificallyexcludedisresponsibilityforadministration,support,ormaintenanceofLicensee’ <br />server,computernetwork,operatingsystems,ordatabase(MicrosoftSQLServer). <br />LicenseemayrequestthatSunRidgeprovidesupportservicesoutsidethelimitationsofthis <br />SupportServicesAgreement.IfSunRidgeagreestoprovideanyrequestedadditionalsupport <br />services,suchsupportserviceswillbeprovidedatSunRidge’scurrentrateandundertermsand <br />conditionsthatSunRidgemayrequire. <br />ThisAgreementdoesnotincludeequipmentmaintenanceorassistanceindiagnosinghardware <br />problemsincludingbutnotlimitedtoPCs,printers,network,scanners,andothercomputer <br />peripheraldeviceswiththeexceptionthatSunRidgewillassistLicenseeindeterminingwhether <br />aproblemisRIMSapplicationsoftwareinnature. <br /> <br /> <br />     <br /><br />  Docusign Envelope ID: C74CE74A-D17D-4578-B9BC-CF7849EF0B33