RAFTELIS FINANCIAL CONSULTANTS, INC. (#2025490)

RAFTELIS 4 Nancy Hetrick Vice President/Facilitator PROFILE Nancy has nearly 30 years of experience as a local government management consultant and practitioner. Her lifelong commitment to the value and importance of public service underscores her work with local government clients. She invests time to understand both the human dynamic and the systems and culture within an organization to ensure project outcomes that will best service the unique needs of the organization. Nancy has extensive experience as a facilitator and trainer. She has worked with both elected and appointed officials from jurisdictions throughout the western United States to conduct goal setting, develop strategic plans, and prioritize service delivery. She has led engaging strategic planning processes that sharpen focus while strengthening teamwork. The strategic plans that are developed offer a meaningful and implementable road map for the organizations she serves. In addition, Nancy has worked with leadership teams in all local government service areas to improve team effectiveness. In addition to her work in organizational development and strategic planning, Nancy has led hundreds of local government consulting engagements spanning all areas of general management consulting support, including executive recruitment, organization assessment, workforce and succession planning, performance management system design, and financial sustainability planning. Nancy is active in professional associations that support the advancement of local government professionals. She served as the President of the Municipal Management Association of Northern California (MMANC), founded the Leadership Summit, and sits on the board of Cal-ICMA where she chairs the Cal-ICMA Talent Initiative. She continues to support the success of MMANC and its sister association, the Municipal Management Association of Southern California (MMASC) and delivers webinars and conference sessions for a variety of professional associations, including ICMA, the California Special Districts Association, the California Public Employers Labor Relations Association (CALPELRA), MMANC, and MMASC. Nancy studied political science with a concentration in public administration as an undergraduate and continued her studies in a Master of Public Administration program. She has participated in an executive leadership program and received certifications in leadership and style assessment tools such as the Myers-Briggs Type Indicator (MBTI), DiSC, and the CPI 260 Psychological Inventory. Specialties Strategic planning and facilitation Organizational culture and team building Organizational design Governance strategy and support Performance management Workforce planning and development Professional History Raftelis: Vice President (2023-present) Baker Tilly LLC: Managing Director (through acquisition) 2022-2023 Management Partners: Vice President, Partner, Senior Manager, Senior Management Advisor (2006-2022) County of San Mateo, County Management Analyst, Management Analyst III (2001-2006) Management Partners: Management Advisor (1996-2001) Norman Roberts and Associates (Executive Recruiters): Research Associate (1995-1996) Education Coursework complete toward Master of Public Administration, California State University, San Francisco (1996- 1997) Bachelor of Arts, Political Science with concentration in Public Administration, California State University, Chico (1994) Certifications Myers-Briggs Type Indicator DiSC CPI 260 California Psychological Inventory Professional Memberships ICMA, member; past trainer for the Center for Performance Measurement Cal-ICMA, board member, Talent Initiative Chair Women Leading Government, member Municipal Management Association of Northern California, Past President, Docusign Envelope ID: AF9B1F54-F4AA-4684-8053-73FF4456BB2CDocusign Envelope ID: 0AE19FB4-94DC-42D8-9154-6DA4F0413C5E