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Page 1 of 3 <br />Item #5 <br /> <br />LIBRARY COMMISSION AGENDA <br />REPORT <br /> <br /> <br />April 3, 2025 <br />Library and Recreation <br /> <br />TITLE: REVIEW AND RECOMMEND CITY COUNCIL ADOPT A RESOLUTION <br />APPROVING THE LIBRARY PRIVACY POLICY <br /> <br />SUMMARY <br />Library Commissioners and City staff have reviewed and updated key library policies, including <br />a Library Privacy Policy. This new policy addresses changes in technology, compliance with <br />state and federal regulations, and evolving public library practices to ensure clear and effective <br />governance of library services. <br /> <br />The proposed policy revision strengthens the Library’s ability to safeguard patron information, <br />maintain compliance with privacy laws, and align with the Library and Recreation Department’s <br />values of service, integrity, inclusion, innovation and collaboration. <br /> <br />RECOMMENDATION <br />Review and recommend City Council adopt a resolution approving the Library Privacy Policy. <br /> <br />BACKGROUND <br />Protecting library users’ privacy is a fundamental responsibility of public libraries. Under <br />Section 2.34.20 of the Pleasanton Municipal Code, the Library Commission reviews and <br />recommends policies related to library services to the City Council. As part of its 2024 <br />priorities, the commission initiated the development of a Library Privacy Policy to ensure clear <br />guidelines on data protection and compliance with state privacy laws. <br /> <br />Between February and April 2024, the City contracted with Becky Yoose, a Library Data <br />Privacy Consultant with LDH Consulting Services, who worked with library staff to develop a <br />draft policy that assesses the data collected, how patron information is managed, and outlines <br />current privacy practices. <br /> <br />At the May 2, 2024, meeting, the Library Commission received a presentation from Becky <br />Yoose and discussed key privacy considerations. Commissioners reviewed relevant California <br />privacy laws, the American Library Association’s Bill of Rights on privacy, and sample policies <br />from other public libraries. Commissioner's and staff input helped shape the policy <br />development. <br /> <br />At the December 5, 2024, meeting, commissioners reviewed the first draft of the Privacy Policy <br />and provided input to improve the document’s clarity, organization and transparency, including: <br />• Reducing redundancy and improving document structure for easier navigation <br />• Clarifying how patrons can access information on third-party data use <br />• Addressing references to state laws and ensuring legal information on subpoenas is <br />clear <br />Page 10 of 34