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Page 1 of 10 REV. 06/15/2024 <br /> <br />ROUTEWARE, INC. <br />MASTER SALES AND LICENSE AGREEMENT <br />1. DEFINITIONS <br /> The definitions of terms set forth in the Order are incorporated by reference herein. In addition, the following <br />terms shall have the following meanings in the Order and in all Incorporated Agreements. <br /> <br /> “Affiliate” means any entity that directly or indirectly controls, is controlled by, or is under common control <br />with the subject entity. <br /> “Company” Routeware, Inc. and its subsidiaries. <br /> “Company Content" means any Intellectual Property created, acquired, or licensed by Company and included <br />in the Company Platform and/or the Services, other than Customer Content. <br /> "Company Materials" means the Company Platform, the Company Content, the Company Systems and any and <br />all other information, data, documents, materials, works and other content, devices, methods, processes, <br />hardware, software and other technologies and inventions, including any deliverables, technical or functional <br />descriptions, requirements, plans or reports, that are provided or used by Company in connection with the <br />Services or otherwise comprise or relate to the Services, the Company Platform or the Company Systems. For <br />the avoidance of doubt, Company Materials do not include Customer Content. <br /> "Company Platform" means Company’s mobile phone applications, web widgets, back‐office administration <br />dashboard, APIs and any third‐party or other software that Company provides remote access to, or a license to <br />use, as part of the Services, and all new versions, updates, revisions, improvements and modifications of the <br />foregoing. <br /> “Control” for purposes of this definition, means direct or indirect ownership or control of more than 50% of the <br />voting interests of the subject entity. <br /> “Confidential Information” has the meaning set forth in Section 10. <br /> “Data Sets” mean digital data set(s) including, but not limited to, geographic, vector data coordinates, raster, <br />or associated tabular attributes in Software compatible format(s) supplied by Company or as part of Third‐Party <br />Products. <br /> “Designated Computer System” means a computer system and/or central processing units with associated <br />network and licensed users, as set forth in the Order. <br /> “Dispute” has the meaning set forth in Section 10.11. <br /> “Documentation” means user guides, user manuals, specifications, and other documentation provided by <br />Company as such documentation may from time to time be amended or modified by Company. <br /> “Effective Date” means the date of Customer Signature or issuance of Purchase Order and Acceptance of the <br />MSLA. <br /> “Fees” means the amounts due for all Products and Services under the Order. <br /> “Hardware” means all items designated in the Order as “Hardware.” <br /> “License Period” means the period listed on the Order, and any period of renewal (which shall be automatically <br />renewing periods equivalent in length to the period listed on the Order), or, if no such period is stated on the <br />Order, for automatically renewing periods of one (1) year started from the Effective Date. <br /> “MSLA” means this Master Sales and License Agreement. <br /> “Order” means the order to which this MSLA and any other Incorporated Agreements are incorporated by <br />reference. <br /> “Products” means Hardware and Software. <br /> “RMA” means Return Merchandise Authorization, as described for the evaluation process for malfunctioning <br />equipment in Section 7.3. <br />“Services” means all items designated in the Order as “Services” and “Support.” <br />“Software” means all items designated in the Order as “Software” or “Company Platform” and includes all <br />Updates. <br />Docusign Envelope ID: CA8705DF-3575-4273-B3E5-0EF60EBEB3C1