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<br />BAAHA Scope of Services Contract Year 2024/25 | Page1 <br />EXHIBIT A <br /> <br />SCOPE OF SERVICES <br />2024/2025 <br /> <br />Scope of Services have been segmented into: <br />• Specific Program Services <br />• General Administrative Services <br />• Budget Synopsis <br /> <br />Adjustments to the Scope of Services may be made, if required, through mutual consent by the <br />City of Pleasanton and BAAHA. <br /> <br />SPECIFIC PROGRAM SERVICES <br /> <br />BAAHA’s administrative functions would be consistent and tied to the objectives of the City’s <br />PHAP and PDALP Programs. Specific area of focus could include: <br /> <br />• Resale administration for PHAP properties. <br />• City of Pleasanton Homebuyer Education and Counseling curriculum and outreach <br />campaign. PHAP/BMR and PDALP introductory workshop <br />• Program design development and advancement <br />• Below Market Rate Homebuyer and Homeowner Program Manual and dedicated <br />webpage <br />• Down payment assistance program administration and monitoring. <br />• Refinance administration for PHAP/BMR and PDALP program properties. <br />• PHAP portfolio management and monitoring. <br />• General program operations and administration – inclusive of tracking and reporting functions. <br />• <br /> <br />Pleasanton Homebuyer Education and Counseling Curriculum <br /> <br />The objective of the Homebuyer Education and Program Outreach campaign is to cultivate a <br />pool (City database) of potentially qualified Program participants prior to placing upcoming <br />BMRs, derived from new developments, on the market. The Homebuyer Education and <br />Counseling and Program Curriculum with include the following components: <br />• Pleasanton homebuyer education and counseling and City Program outreach campaign <br />• Introductory City homebuyer assistance program resource workshop <br />• City sponsored HUD approved homebuyer education seminar <br />• Introductory PHAP/BMR and PDALP workshop. PDALP loans would be offered to <br />PHAP/BMR purchasing households who may be in need of additional subsidy to conform with <br />the City’s affordability parameters. <br /> <br />Well-coordinated and promoted Program informational workshops are an excellent format to: <br />• Disseminate Program related information to the community. <br />• Expand the development of a database for prospective Program applicants. <br />• Expand the capacity for Pleasanton renters to purchase a home (preferably in Pleasanton). <br />   <br />     Docusign Envelope ID: 473ECB6B-08F5-49E6-8BF9-53FFB6D72DE6