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2. This Order Form, including any OnPrem Licenses, Maintenance and Support, and Subscription Services, Enhanced Reporting Database and Managed Application Services will be governed by the applicable terms and conditions. If those terms and conditions are non-existent, have expired, do not apply or have otherwise been terminated, the following terms at https://www.accela.com/terms/ will govern as applicable, based on the Customer’s purchase. 3. All Software Licenses, Maintenance, and Subscription purchases are non-cancelable and non-refundable. 4.If Customer has a prior agreement with Accela, and this purchase is co-terming with that prior agreement, if the start date on this Order Form is before the actual delivery date of the purchase, Accela may pro-rate this purchase so that it can co-term with the prior agreement. 5. If this Order Form is executed and/or returned to Accela by Customer after the Order Start Date above, Accela may adjust the Order Start Date and Order End Date without increasing the total price based on the date Accela activates the products and provided that the total term length does not change. 6. Pricing is based upon payment by ACH or check. Payment by credit card (including Purchase Cards) for product and services in this Order Form will be subject to a service charge of 3%. There is no service charge for ACH or check payment. Signatures Accela, Inc. Customer Signature:Signature: Print Name:Print Name: Title:Title: Date:Date: Quote Number:Q-33227-1 Print Date:4/30/2024 Page 3 of 3 Controller Michael E Gigliello 6/13/2024 DocuSign Envelope ID: 96484B19-3CC2-4240-A159-C4D5328D665B City Manager 6/25/2024 Gerry Beaudin Signature:________________ Print Name: ______________ Title:&LW\$WWRUQH\ Date: ___________________ Signature:________________ Print Name: ______________ Title:&LW\&OHUN Date: ___________________ Docusign Envelope ID: 6C4D5033-0188-44F9-9A92-B404B97E7B52 Daniel G. Sodergren 9/17/2024 Jocelyn Kwong 9/17/2024