IMPERIAL MAINTENANCE SERVICES, INC.

EXHIBIT A – JANITORIAL SERVICES SCOPE OF SERVICES The Public Works Department, Facilities/Support Services Division, oversees the maintenance of a diverse portfolio such as the Operation Services Center, Fire and Police Stations, Civic Center, Library, Museum, Senior Center, Veterans Hall, Council Chambers, Aquatic Center, the Preschool, Performing Arts Theater, several Recreation Buildings and all City owned Public Restrooms within our parks system. This scope ensures that our janitorial services meet all regulatory requirements, providing a clean and safe environment for all building occupants. 1. Service Standards - The expectation is to maintain government standards of cleanliness for our facilities through a clear and concise outline of duties and their frequencies. • These Standards describe the minimum quality, quantity, and scope of activity and are not intended to be restrictive to any contractor. The term “clean” shall mean “free from soil/dirt.” 2. Control, Supervision, and Approval Authority - Contractor’s operations and activities pursuant to this contract shall be under the control and supervision of the Facilities Division Supervisor or designee, will be referred to as the “Contract Administrator”. Contractor shall provide a point of contact and shall be readily available, responsive to the City’s representative(s) and have the authority to make decisions related to the management of the activities performed by the Contractor’s employees. 3. Hours of Services/Frequency – Hours or services and frequency will fluctuate throughout the year, however most Admin office space will remain consistent. • Routine Schedule - services shall be rendered at times that will not interfere with the normal operations, special events, or alternate shifts of the building being serviced. Each location will have its normal operating hours called out in Exhibit B. • Variable Schedule - for locations that are based on Recreational Programs, Special Events, Rentals or Shows will have a monthly calendar provided by the Library and Recreation Department and Contractor will adhere to enter into facility after activity has concluded and all patrons have left the premises. These include Amador Recreation Center, Veterans Memorial Hall, Senior Center, Cultural Arts Building, Nature House, and the Firehouse Arts Center. The contractor will be provided with said calendar at least a month in advance and may be subject to change. • Police Department - All janitorial staff assigned to the Police Department will have to undergo a thorough background check to include, but not limited to, Department of Justice, Department of Homeland Security, State and Local jurisdictions. There will be no unauthorized personnel allowed in the PD facility. Contractor must coordinate finger- printing with the City Staff and the Police Department at least two weeks before start of work for all affected employees. The cost will be paid by the City. The Police Department private offices will be serviced during the day shift by arrangement with the Chief of Police, Monday through Friday. No service to the private offices on weekends. • Park Restrooms - shall be cleaned seven days a week throughout the year, with a few minor exceptions, where no service will be needed on New Years Day, Thanksgiving Day, and Docusign Envelope ID: 63064DDF-CD61-4FD9-95EE-F584ECAC62DC