RAFTELIS FINANCIAL CONSULTANTS, INC. (2)

Exhibit A January 25, 2024 Ms. Heidi Murphy, Director Library and Recreation Department City of Pleasanton 400 Old Bernal Avenue Pleasanton, CA 94566 Subject: Proposal for Facilitation Services - Revised Dear Ms. Murphy: We appreciate the City of Pleasanton’s (City) interest in Raftelis facilitating a workshop with your team as part of updating the Library and Recreation Department’s Strategic Plan. Our team has worked with you previously and assisted you in preparing your current Strategic Plan, and we would be pleased to assist you with this update process. Vice President Jan Perkins will serve as facilitator, and she will be supported by another member of our team. We understand you have selected the date of October 14, 2024 for an all-staff day during which this strategic planning update will take place. We have revised this proposal to provide additional cost detail. Background The Library and Recreation Department has a Strategic Plan that was adopted in 2019 and goes through 2024. It was the culmination of significant input and participation from all members of the newly formed department. The management team’s composition had changed during that time due to the merger of the Library with what had been Community Services, and the Strategic Plan was a way for the new department to set a path for its future. It is now time for the department to create a new plan. We understand that you and your staff are doing significant work in reviewing the existing plan, the Citywide Strategic Plan adopted in fall 2023, and all existing master plans. Additionally, your staff will be identifying what has been completed, what remains and what is missing for the next Strategic Plan. Concepts for the new plan will be taken to the commissions supported by your department for their review. All of this pre-work will be important in preparing a new Strategic Plan. Our proposal is to assist your team in developing the new document and facilitating a workshop with your entire staff in October 2024 to provide input into the proposed plan. Approach We have described our approach below for the support of the new Strategic Plan document as well as the one-day workshop. We will work with you to collaboratively plan the agenda and provide a Strategic Plan document to serve as your guide for the next several years. We have described the key activities below. 445 S. Figueroa St. Suite 1925, Los Angeles, CA 90071 www.r aftelis.com DocuSign Envelope ID: 444F2A54-0EC8-4DFE-B6F4-684E5C05679A