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Powered by <br />Contract ID- NA 2022 Page 1 of 8 <br />Order Form for Premium Payment Services <br />Between Smart Energy Systems, Inc. dba Smart Energy Water OBO IPaySmart Inc. <br />15495 Sand Canyon Ave., STE 100 <br />Irvine CA 92618 <br />(“Provider”) <br />And <br />City of Pleasanton <br />P.O. Box 520 <br />Pleasanton, CA 94566 <br />(“Customer”) <br />1. Order Form <br />When signed and returned to Provider by Customer this order form by and between Customer and Provider is a binding agreement for the Services listed <br />in this form and effective on the date signed by Customer (collectively, the “Agreement”). This Agreement is governed by and incorporates the terms and <br />conditions that begin on page 3 below. <br />2. Premium Payment Subscription & Fees <br />The table below outlines implementation fees and subscription levels as selected by Customer by checking the relevant boxes below. <br />Absorbed FEE MODEL - PAID BY UTILITY <br /> Cards (Credit/Debit - Visa, MasterCard, Discover, Apple Pay, Google Pay) <br />Customer / Transaction Type Fee per Transaction Transaction Limit <br />Residential & Commercial Interchange Fees + $0.05 and 0.08% of payment amount USD $100,000.00 <br /> Wallets (PayPal, Venmo) <br />Customer / Transaction Type Fee per Transaction Transaction Limit <br />Residential & Commercial 1.99%USD $100,000.00 <br /> ACH / eCheck <br />Customer / Transaction Type Fee per Transaction Transaction Limit <br />Residential & Commercial $0.15 USD $100,000.00 <br />Other Fees and Terms <br />Chargebacks: $5.00 per chargeback (applicable to Cards above) <br />Returned ACH - Insufficient Funds (NSF) – $2.50 per ACH NSF Return <br />Returned ACH – Unauthorized $4.95 per ACH Unauthorized Return <br />One time and AutoPay – ACH, Card and PayPal are available for One Time and AutoPay. Venmo is only available for One Time Pay. <br />Terms Apply: Standard card and bank terms apply. Apple Pay and Google Pay functionality may be restricted to respective browsers. <br />The pricing stated in the Order Form assumes an Average Payment Amount for the card transactions to be $504.86 and for ACH transactions to <br />be $504.86. <br />3. Payment Channels <br />Channel / Product Code Fee Description <br />Web Portal <br />(IPS-10-Web) <br />Integrated via SEW SCM Utility web portal experience integrated within provider website. <br />      <br /> <br />  DocuSign Envelope ID: ECD87DF2-0011-4B03-98B4-83FFFE6EE4F0DocuSign Envelope ID: 2151E2A1-A7DD-4CDB-946C-16B728322856