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Christina Casha <br /> From: Ellen Holmgren <br /> Sent: Monday, November 6, 2023 3:24 PM <br /> To: Jennifer Owens <br /> Cc: Pleasanton City Clerk; Norm Dorais; Tamara Baptista <br /> Subject: RE: Water <br /> Dear Jennifer Owens, <br /> Thank you for your email to the Mayor and City Council. This email acknowledges receipt of your message. <br /> If this comment relates to an item on the current City Council agenda and you would like to submit written public <br /> comment, please visit https://forms.cityofpleasantonca.gov/f/writtenpubliccomment. Please note that the public <br /> comment link will close at 12 p.m. on the Council meeting date, and no comments will be accepted after that time. <br /> Thank you for your interest in the City of Pleasanton. <br /> Regards, <br /> Ellen Holmgren, Administrative Assistant <br /> City of Pleasanton <br /> From:Jennifer Owens <br /> Sent: Monday, November 6, 2023 3:18 PM v <br /> To: Mayor and City Council <[email protected]> <br /> Subject: Fwd: Water <br /> ***[EXTERNAL]This message comes from an external organization.Exercise caution when opening attachments or clicking links,especially from unknown <br /> senders.*** <br /> Trying to resend due to wrong email previously. <br /> ---------- Forwarded message --------- <br /> From:Jennifer Owens< <br /> Date: Sun, Nov 5, 2023 at 7:44 AM <br /> Subject: Water <br /> To: <[email protected]> <br /> Dear council members, <br /> I really am surprised and disappointed at how much you want to increase our water bill. This news of a 93%increase is <br /> shocking, and frankly not acceptable, especially since our water quality has really gone from bad to worse. Lately,the <br /> water tastes and smells like mold or dirt and is making us feel sick. My neighbors have also noticed as well, and I have <br /> seen recent posts in Nextdoor that folks are experiencing this same poor water quality. It's really scary that we don't <br /> have better water quality and are now also facing these outrageous increases in costs. <br /> Please advise if there is anything I/we can do to test and help improve the water quality as well as who I should contact <br /> individually about managing the cost increases. <br /> 1 <br />