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8/9/23, 3:41 PM Fair and Secure Housing Project <br />https://www.zoomgrants.com/rapp2.asp?rfpid=3776&propid=380588&dtype=official&ftype=&f=7/10 <br />wave hits, after County moratorium protections end. <br />Lastly, Centro Legal continues to build out a comprehensive toolbox of Know Your Rights materials and pro per packets to <br />educate and empower tenants to assert their rights and take the steps necessary to preserve their housing. These materials <br />include a security deposit demand letter, a letter to dispute an illegal lock-out, a pro per packet on how to complete an <br />Unlawful Detainer answer, and many more. <br />Report 2 <br />Throughout this contract, 22 low-income Pleasanton tenants clients received legal consultation and 2 received full-scope <br />representation. Two additional legal representation cases are ongoing and will not be reported until they are closed. We <br />exceeded our consult goal by 122%. These consultations were critical because these consultations educated tenants on <br />their rights and helped them feel secure in asserting their rights and staying in their homes in the face of often illegal <br />eviction threats from landlords. These consultations also helped educate tenants on the eviction process. <br />Also, we were able to complete 2 of the 9 legal representation cases that we had aimed for. Both of these cases were <br />extremely complex, taking approximately 16 hours of attorney time to complete each, and both ended with successful <br />outcomes. In one case, our attorney worked with a tenant living in a tax credit unit for over a year to help her recertify her <br />income and maintain her subsidy. In another case, our attorney got a tenant an additional five months to move out after he <br />received an Ellis Act eviction, which is a type of eviction that leaves tenants with very few options. <br />Moreover, we have laid the groundwork for a trusting relationship with Pleasanton tenants. We have invested in community <br />partnerships. We utilized our quarterly check-ins with the Tri-Valley cities and other partners to educate city staff and <br />community-based organizations on tenant’s rights so that they can provide triage support and can quickly connect tenants <br />to Centro. We also have held “Train the Trainer” presentations with La Familia to educate them on how to support tenants <br />and get them connected to Centro. We also collaborate with ECHO Housing to ensure that tenants get connected to the help <br />they need. These relationships will be critical in ensuring that we can connect with tenants and serve as many tenants as <br />possible once the impending eviction wave fully hits. <br />13. Describe how the project/program is addressing the critical human services needs in the "City of Pleasanton <br />Human Services Strategic Plan Needs Assessment Update 2018-2022". <br />Report 1 <br />Our project directly addresses the critical human service need under “Homelessness in the Tri-Valley” by providing <br />homelessness prevention services in the form of: 1) assisting families near eviction, including representing them in eviction <br />proceedings; and 2) educating tenants on their rights, so that they can avoid displacement and homelessness, and instead <br />maintain their housing. <br />Centro Legal fields hundreds of calls and emails per week from Alameda County tenants who cannot pay their rent and/or <br />otherwise fear eviction. Families are preemptively moving into their cars because they cannot pay rent and are unaware of <br />their protections. Tenants are also being harassed out of their homes. <br />This project is designed to strategically target low-income tenants most at risk of displacement. Research shows that low- <br />income residents who have the right to stay in their homes need legal representation in order to make that right a reality. As <br />Professor Desmond noted in his book, Evicted: Poverty and Profit in the American City (2016), “A program that ran from <br />2005-2008 in the South Bronx provided more than 1,300 families with legal assistance and prevented eviction in 86% of <br />cases.” In addition, preservation of an affordable tenancy for a low-income resident saves public spending on the production <br />of more affordable housing and homelessness services (Flaming, Daniel John and Toros, Halil and Burns, Patrick. 2015). <br />Additionally, our project empowers low-income tenants with knowledge about their legal rights so that they push back <br />against unlawful eviction efforts and remain housed. This project expands access to low-income tenants at risk of