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(0.57 FTE) and staff support (0.20 FTE). As in prior years, ECHO Housing will provide <br /> virtual office hours by appointment a minimum of two days per week. Referral services <br /> will be provided by phone from ECHO Housing's other offices when the HOC is closed. <br /> As in the previous contract, ECHO Housing's scope of services includes: <br /> • Pre-purchase education and counseling services, including but not limited to: <br /> homebuyer counseling, financial education and credit repair counseling, and other <br /> activities related to identifying and preparing first-time homebuyers for <br /> homeownership and mortgage financing opportunities provided through a variety of <br /> local, state, and federal programs, including the Pleasanton Down Payment <br /> Assistance Loan (PDALP) and the Alameda County Down Payment Assistance <br /> Program (AC Boost) <br /> • Conducting live, virtual 8-hour homebuyer education workshops necessary to meet <br /> the qualifications of the City's first-time homebuyer program (and AC Boost) to be <br /> provided a minimum of four times a year for a total of 40 households for <br /> homeownership and mortgage financing opportunities, including the PDALP and <br /> AC Boost programs <br /> • Preparing marketing material and providing services to the general public, <br /> employers, real estate and lender groups, and targeted preference groups, <br /> including the Pleasanton Unified School District, Pleasanton Chamber of <br /> Commerce, Below-Market Rental Housing Complexes, Major Apartment <br /> Complexes, and Developments participating in Pleasanton's Homeownership <br /> Assistance Program <br /> • Maintaining a list of households seeking housing opportunities for use in marketing <br /> the City's housing programs <br /> • Maintaining a listing of local lenders, realtors, and title companies that are <br /> available to provide services to households interested in first-time homebuyer <br /> opportunities, and acting as a coordinating point of contact for mortgage <br /> assistance resources for first-time homebuyers <br /> • Providing access to information about program services through ECHO Housing's <br /> website <br /> • Providing information and referrals to the general public regarding local, regional, <br /> state, and federal housing resources. <br /> ECHO Housing's scope of work and budget for fiscal year 2023/24 are outlined in the <br /> proposed professional services agreement (Attachment 1). <br /> Page 3 of 4 <br />