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t c. Treat staff professionally and refrain from publicly criticizing individual employees; d. Avoid involvement in personnel issues except during council closed sessions regarding council-appointed staff, including but not limited to the city attorney, city auditor, city clerk, city manager, city treasurer, or director of the office of public safety accountability; e. Discuss directly with the city attorney, city auditor, city clerk, city manager, city treasurer, or director of the office of public safety accountability as appropriate, any displeasure with a department or staff, and f. Request answers to questions on council agenda items from the city attorney, city auditor, city clerk, city manager, city treasurer, or director of the office of public safety accountability, department directors, or division managers prior to the meeting whenever possible. 2. General Direction a. Council requests that deal with policy issues and council requests that may be construed as direction must be directed to the city manager, except for general inquiries or questions, in which case the council may go to the department directors or key staff in the City Manager's Office. Members may also deal directly with the city attorney, city clerk, city treasurer, city auditor, or other staff appointed by the council. E. Conduct with the Public I. Members shall: a. Make the public feel welcome; b. Be impartial, respectful, and without prejudice toward the public; c. Listen courteously and attentively to public comment; d. Not argue back and forth with members of the public; and e. Make no promises to the public on behalf of the legislative body. F. Conduct with Other Agencies 1. Members shall: a. Project a positive image of the city when dealing with other agencies; b. Show tolerance and respect for other agencies' opinions and issues and, if necessary, agree to disagree; City of Sacramento Council Rules of Procedure Page 10 of 51