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<br />• East Bay Innovations: <br />o For seniors/disabled clients, need for built-in supportive services such as <br />mental health and food security, building a relationship with case workers <br />o Communication with property managers about available units is hard to navigate, <br />requires individual relationships with each location <br />o Lack of affordable housing – 40 to 50 AMI does not serve CBOs’ clients (income from SSI <br />is approximately $1,000/month) <br />• La Familia: Clients may have substance use/mental health issues that affect employment stability, <br />may have families and dependents <br />o Integration of services is key <br />o For reentry populations, tenant restrictions for felonies, violent offenses create barriers to <br />housing <br />4. Do you have ideas on how to enable stronger outreach efforts, including to populations that may be <br />less aware of their fair housing rights (e.g. limited English proficiency, unhoused, LGBTQ)? <br />• Meet people where they are (e.g., moving clinics out of office and into the community, libraries, <br />schools, existing civic organizations and outreach channels). <br />o Move away from events hosted at government offices <br />o School districts have been very successful (sending information via existing school <br />network, partnership with school counselors) <br />o ‘Train the trainer ’ programs for medical partners – education on housing referrals, <br />housing rights <br />• El Timpano: Developing a Mam community outreach team and creating video content to address <br />written language barrier, SMS <br />• Legal Assistance for Seniors: Pairing flyers/physical handouts with meal delivery services; digital <br />divide is a barrier for clients <br />5. What would a successful housing project need to include to impact the communities you serve in a <br />positive way? <br />• Policies built around long-term affordability <br />• Make sure existing residents’ needs are met (vs. prioritizing new development) <br />• Build in onsite supportive services at the beginning, with input from prospective tenants <br />o Emphasize community buy-in and providing appropriate services <br />o Ensure residents feel safe and secure, build relationships with service providers (vs. <br />experience of ‘over-monitoring ’) <br />• Connections with meals on wheels <br />• Greater flexibility in application process: undocumented community members (unbanked/no <br />credit) experience greater financial barriers <br />• Tenant protections, with greater protection around Just Cause <br />6. What are potential short-term and long-term solutions? What have you seen that works? What have <br />you seen that does not work? <br />• What works: <br />o Early connections between CBOs and property owners/developers. Service providers <br />understand application process; ongoing communication (e.g., monthly meetings with <br />property managers) <br />o Short-term, the eviction moratorium has been effective. Need to use the time to build <br />infrastructure, and slowly lift the protections to give people time to move through the <br />system <br />o Just cause, rent control, expansion of protections