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lot <br /> Q1 1 . Police Department Service Ratings 11 GODBE RESEARCH <br /> Gain Insight <br /> 3.24 76.9% <br /> M. Making you feel safe I AQ <br /> 3.33 <br /> 3.23 <br /> H. Competency <br /> 3.37 <br /> O <br /> J. Listening carefully to your point of I rIA 3.21 t <br /> view 3.48 <br /> 3.20 75.3% <br /> F. Timeliness <br /> 3.28 <br /> G. Having your complaint or question <br /> 3.16 70.9% <br /> addressed 3.32 <br /> 3.16 <br /> D. Transparency 3.39 <br /> N <br /> 3.13 76.1 <br /> ■Residents L. Earning your trust <br /> ■Visitors <br /> 3.34 <br /> ■Businesses 0 1 2 3 4 <br /> Very Poor Poor Fair Good Excellent <br /> Note: The above rating questions have been abbreviated for charting purposes,and responses were recoded to calculate mean scores: Page 21 <br /> "Excellent"=+4,"Good"= +3,"Fair'=+2,"Poor"=+1, and Very Poor"=0. February 2023 <br />