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16
City of Pleasanton
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CITY CLERK
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AGENDA PACKETS
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2023
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032123
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16
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Last modified
3/16/2023 8:28:15 AM
Creation date
3/16/2023 8:27:43 AM
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CITY CLERK
CITY CLERK - TYPE
AGENDA REPORT
DOCUMENT DATE
3/21/2023
DESTRUCT DATE
15Y
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Police • . rtment Service Ratings I GODBE RESEARCH <br /> Gain Insight <br /> 3.40 85.4% <br /> I. Treating you with respect <br /> 3.51 <br /> 3.39 <br /> B. Professionalism <br /> 3.47 <br /> 3.36 <br /> A. Courtesy <br /> 3.49 <br /> 3.26Al <br /> m <br /> N. Treating you fairly <br /> 3.45 <br /> 3.26 <br /> E. Knowledge 3.47 <br /> 3.24 <br /> K. Remaining impartial 3.35 <br /> 3.24 80.0% <br /> ■Residents C. Willingness to help <br /> ■Visitors 3.30 <br /> ■Businesses 0 1 2 3 4 <br /> Very Poor Poor Fair Good Excellent <br /> Note: The above rating questions have been abbreviated for charting purposes, and responses were recoded to calculate mean scores: Page 20 <br /> "Excellent" _ +4, "Good"_ +3,"Fair"_ +2, "Poor'_+1, and Very Poor"=0. February 2023 <br />
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