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Section 26. Grievances <br /> 26.1 A grievance is any dispute,which involves the interpretation or application of any provision of <br /> this Memorandum of Understanding excluding,however,those provisions of this Memorandum <br /> of Understanding, which specifically provide that the decision of any Fire Department official <br /> shall be final,the interpretation or application of those provisions not being subject to the grievance <br /> procedure. <br /> Any dispute which involves the interpretation or application of department policies outside this <br /> Memorandum of Understanding is not considered a grievance and is subject to an informal dispute <br /> process as follows: <br /> 1. The dispute will be presented,in writing,to the applicable Deputy Fire Chief.The applicable <br /> Deputy Fire Chief will render a determination. <br /> 2. The dispute may be appealed, in writing, to the Fire Chief. The Fire Chief will render a <br /> determination. <br /> 3. The dispute may be appealed,in writing,to the City of Pleasanton City Manager's Office. The <br /> City Manager or his/her designee will render a determination which shall be final. <br /> 26.2 Grievances shall be processed in the following manner: <br /> 1. Within thirty(30)days of the knowledge of an event giving rise to a grievance,an employee <br /> or the union may request in writing a meeting to discuss the grievance with the Deputy Fire <br /> Chief. The Deputy Fire Chief or his/her designee shall investigate the grievance and the <br /> Deputy Fire Chief shall render a decision within fourteen(14)calendar days from the date the <br /> grievance was received. <br /> 2. No grievance involving demotion,reduction in pay,suspension,or discharge of an employee <br /> will be entertained unless it is filed in writing with the Fire Chief within seven(7)working <br /> days of the time at which the affected employee was notified of such action. <br /> 3. Within fourteen(14)calendar days from receipt of the Deputy Fire Chief's decision in Step 1 <br /> above, the employee or official of the Union may notify the Fire Chief in writing that a <br /> grievance exists, stating the particulars of the grievance, citing the specific section of this <br /> Memorandum of Understanding he/she believes to have been violated, and, if possible,the <br /> nature of the determination desired. The Fire Chief shall have fourteen(14)days from receipt <br /> of notification in which to investigate the issues,meet with the complainant and attempt to <br /> reach a satisfactory resolution of the problem. No grievance may be processed under paragraph <br /> (4 below),which has not first been filed and investigated in accordance with this paragraph <br /> (3). <br /> 4. If the parties are unable to reach a mutually satisfactory accord on any grievance which arises <br /> and is presented during the term of this Memorandum of Understanding,such grievance shall <br /> be submitted to a Review Board comprised of two(2)members of the Union and two(2)Fire <br /> 38 <br />