RES 221299 - Laserfiche WebLink

City of Pleasanton Article 6. Other Related Services and Standards Franchise Agreement with Pleasanton Garbage Service City of Pleasanton Page 83 June 7, 2022 known; identity of any witnesses, if known; and, if requested by the City pursuant to Section 2946 6.9.B, the date the Contractor conducted additional outreach or investigated the Complaint; 2947 documentation of the findings of the investigation; and, any photographic evidence collected 2948 during the investigation. 2949 F. Revenue. Contractor shall provide a statement detailing Gross Rate Revenues from all operations 2950 conducted or permitted pursuant to this Agreement as required by Section 7.6. This statement shall 2951 identify billed revenues and actual Gross Rate Revenues received listed separately for Single-Family, 2952 Multi-Family, Commercial, and Drop Box Customers. 2953 G. Multi-Family Technical Assistance. Contractor shall submit a list of all complexes in the City with 2954 addresses, contact names and telephone numbers, number of units, and the Solid Waste, 2955 Recyclable Materials, and Organic Materials Service Level for each complex. Identify the complexes 2956 visited during the reporting period, the date of each visit, and the results of such visits. 2957 H. Commercial Technical Assistance. Contractor shall submit a list of all Commercial Customers visited 2958 during the reporting period, the date of each visit, and the results of such visits. Include addresses, 2959 contact names, and telephone numbers of Persons contacted. 2960 I. Community Drop-Off Event. If the community drop-off event at the Approved Transfer Site 2961 described in Section 5.9 occurred during the most-recently completed month, report the number 2962 of participating residents, and total volume of materials received through the event by material 2963 type. 2964 J. Public Education and Outreach. Contractor shall maintain records of: 2965 1. The monthly status of activities required by Section 5.17 and identified in the annual public 2966 education plan described in Exhibit B, including copies of education and outreach materials 2967 provided during the month and a list of to whom the information was sent, and the date it 2968 was sent. Include the dates and content of posted social media posts, e-mail communications, 2969 or other electronic messages. 2970 2. For any mass distribution through mailings or bill inserts that occurred in the month, the 2971 Contractor shall maintain a record of the date, a copy of the information distributed, and the 2972 type and number of accounts that received the information. 2973 K. Contamination Monitoring. Contractor’s contamination monitoring report shall include the 2974 following information: 2975 1. The number of route reviews conducted pursuant to Section 5.24 of this Agreement. 2976 2. A description of the Contractor’s process for determining the level of contamination during 2977 route reviews. Contractor shall document the contamination and/or overfilling through 2978 photographic evidence. 2979 3. A record of each inspection, which shall include, at a minimum: 2980 a. Name and address of the Customer; 2981 c. The date the contaminated Container was observed; 2982 d. The staff who conducted the inspection; 2983