RES 221299 - Laserfiche WebLink

City of Pleasanton Exhibit M: Contract Management Checklist Franchise Agreement with Pleasanton Garbage Service City of Pleasanton Page M-3 June 7, 2022 Date Due Frequency Type Description Responsible Party Section As-Needed Upon Request On-going Compliance City may request Contractor to prepare four (4) multi-lingual public education documents annually and distribute to specified types of Customers Contractor 5.17.3 As-Needed Upon Request On-going Compliance Contractor to submit service complaint log to City, upon request Contractor 6.8.3 As-Needed As-Needed On-going Compliance Contractor to provide insurance renewal certificates to City Contractor 9.5.8 Monthly Monthly On-going Compliance Contractor to pay City fees, including Franchise Fees Contractor 7.6 Monthly Monthly On-going Compliance Contractor to submit monthly reports per Section 6.3.2 Contractor 6.3.2 Quarterly Quarterly On-going Compliance Contractor to submit route audit results to City Contractor 6.14.3.D Quarterly Quarterly On-going Compliance Contractor to submit quarterly reports per Section 6.3.3 Contractor 6.3.3 1-Jun-2018 Commencement Date Performance Monitoring Contractor to provide two-year schedule for performing route audits Contractor 6.14.3 Annually Upon Request Performance Monitoring City may conduct up to three performance reviews during the Agreement Term City 6.14.1 Annually Upon Request Performance Monitoring Contactor to cooperate with, provide data in response to, and reimburse the City for up to two performance reviews during the Agreement Term Contractor 6.14.1 Annually Upon Request Performance Monitoring City may conduct up to three audits of Contractor's Billings during the Agreement Term (City intends to conduct audits in Rate Periods Three, Five, and Seven) City 6.14.2 Annually Upon Request Performance Monitoring Contractor to cooperate with, provide data in response to, and to reimburse City for up to three Billings audits during the Agreement Term (if audit requested by City) Contractor 6.14.2 Annually - TBD Annually Performance Monitoring Contractor to conduct route and Service Level audit, and perform all related reporting activities Contractor 6.14.3 As-Needed Upon Request Performance Monitoring City may request list of Recyclable Materials, and Organic Materials brokers and buyers City 5.13.2.D, 5.13.3.E Quarterly - TBD Quarterly Performance Monitoring Contractor to verify compliance with Approved Facility permits Contractor 5.13.6 Quarterly - TBD Quarterly Performance Monitoring Contractor to contact Approved Facilities to verify compliance with Applicable Law Contractor 5.13.6 1-Jan-2029 End of Term Term Contractor to provide route lists and detailed account and Billing information to City or successor Contractor 4.4, 12.8 1-Jan-2029 End of Term Term City to provide letter to Contractor notifying whether extension in Term of Agreement will be approved 180 days before end of Term City 3.4