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BACKGROUND In 2012, the City of Pleasanton entered a five-year agreement with the Alameda County Fire Department, for ACFD to provide emergency dispatch and regional communications through the Alameda County Regional Emergency Communications Center. As provided for in the contract and upon mutual consent of both parties, the agreement was extended from July 1, 2017 to June 30, 2022. Starting July 1, 2022, and continuing through June 30, 2027, the City of Pleasanton and ACFD have determined to enter into a new five-year agreement for Emergency Fire and Medical Dispatch Services, utilizing ACRECC. DISCUSSION The City of Pleasanton, the Livermore-Pleasanton Fire Department and Alameda County Fire Department propose a five-year agreement (Attachment 1) which will provide increased public safety through the participation in a regional emergency communications system. Details of services are: • Fire Dispatch — ACFD through ACRECC will operate and maintain a Computer Aided Dispatch (CAD) systems capable of tracking status of all City resources, entering locations of incidents, alerting fire stations and other pertinent services. • Emergency Medical Dispatch —ACFD utilizing ACRECC shall provide Emergency Medical Dispatch (EMD) Service, in accordance with Medical Priority Dispatch System ("MPDS®") standards, 24 hours a day, 365 days a year. • ACFD shall also reply and monitor non-emergency radio traffic from the City 24 hours a day. ACFD shall operate the ACRECC dispatch in conformity with all applicable laws and shall also consider nationally recognized best practices by professional associations. To ensure the efficiency of the dispatch system, ACFD shall use the ProQA® I AQUATM software, or other software agreed upon by the parties. In addition, ACFD will perform regular Quality Assurance/Quality Improvement review in accordance with the National Academies of Emergency Dispatch (NAED®) standards. Alternatives to ACRECC were considered, but no other options were identified that could provide common regional dispatch communications in a fiscally responsible manner. As noted, for FY 2022/23 the cost of this contract is $298,137 (Attachment 2 - Final ACFD Budget), which is based on the total number of calls dispatched by ACRECC and total number of calls dispatch for the City of Pleasanton annually in the previous fiscal year. Using the same methodology, ACFD will provide to the City an estimated budget no later than April 1 of each next contract year; thus, the City's annual dispatch services cost may be higher or lower for the succeeding fiscal years covered by the agreement. Page 2 of 3