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Exhibit A Consultant shall perform on-call plan review, counter and/or field inspection services enforcing provisions of the City's Building, Electrical, Plumbing, Mechanical and Housing Codes, the City of Pleasanton's Zoning Ordinances and related Building Division Policies,and State and local laws. On-Call Plan Review Services: 1. Plan check shall be performed at the consultant's offices unless space is available at the City office. 2. Consultant will be provided access to City permitting (Accela) and plan checking (DigEPlan) software with remote access and update plan review status accordingly. 3. Consultant shall assign personnel who are professionally qualified by both experience and certifications to perform commercial and/or residential construction document plan check. 4. Consultant shall designate one individual as the responsible contact for all communications between the City and consultant. 5. Consultant shall furnish assigned personnel with all necessary materials, resources and training to conduct plan check, including a current copy of applicable City amendments, policies, procedures and forms. 6. Plan check approval shall not be recommended to the City until all code compliance issues are resolved to the best of consultant's knowledge and all permit issuance requirements of the Building Division are satisfied. Consultant shall contact the City if there are questions. 7. Consultant shall respond within one business day upon each notification that a plan check is authorized. 8. Consultant will be assigned projects through Accela and will utilize DigEplan to perform all reviews. If consultants need multiple DigEplan users,they must contact the City to add additional license holders. 9. Plan review comment letters will be generated by City staff utilizing DigEplan software technology on City letterhead. Consultants shall put a comment on the first page with their name, company name and contact info to identify themselves for the city or the applicant to contact them if there are questions about the review. 10. Consultant shall conduct each plan check in a timely manner and within time-frame guidelines established by the City(due date listed in Accela).Consultants must stamp all approved plans with their company provided stamp in DigEplan. 11. Consultant shall conduct and coordinate all communications with the City's designated representative. The consultant shall be available to contact the applicant directly unless otherwise directed by the City. 12. Code interpretations are subject to final review and approval by the Chief Building Official. All plan review comments are subject to review by the City. 13. Consultant shall be available within one business day to respond to questions from the City that may be generated during field inspection for each authorized plan check that is subsequently issued a permit for construction.