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of improvements such as missing or poorly implemented operational practices/programs.Short-term implementation will also be coordinated with the City's current available resources and funding. Long- term implementation will be utilized to assist the City with long-term financial planning including future water rate and connection fee studies.Carollo will document findings and recommendations in this chapter of the WSMP. The City has already identified the following O&M improvements,which will be implemented by Carollo as part of this agreement due to their high priority. Standard Operating Procedures As part of this task Carollo and subconsultant DKF will identify job competencies for the City's water system related job classifications including Utilities Division Manager,Chief Utilities Systems Operator, Laboratory Services Specialist, Utilities Maintenance Supervisor, Utilities Lead Workers,Utilities Systems Operator I and II,and Utilities Maintenance Workers. Based on these job competencies,Carollo and DKF will develop a list of recommended water related SOPs that are prioritized for purposes of implementation.Carollo and DKF shall also develop a SOP template that includes procedures for reviewing, modifying,adding,and deleting SOP content.The format of SOPs shall be electronic interactive photo-based and tailored specific to City's needs.SOPs will include a training plan and competency assessment worksheet.SOPs will address relevant AWWA and CDPH guidelines and requirements.SOPs shall be in pdf and electronic format for incorporation into DKF's cloud-based subscription service to be utilized by the City for storing and viewing sewer system SOPs. For budget purposes,this task does not include preparation of individual SOPs.The City may utilize the allowance in Task 14 for Carollo and DKF to prepare selected SOPs.Task 14 may also be used to prepare emergency response plans for selected water lift stations. Training Program Utilizing the job competencies identified above,Carollo and DKF will identify a list of recommended water related training modules that are prioritized for purposes of implementation.Carollo and DKF shall also develop a training module template in coordination with the City's Training and Emergency Services Manager so that the modules can be integrated into the City's learning management system. For budget purposes,this task does not include preparation of individual training modules.The City may utilize the allowance in Task 14 for Carollo and DKF to prepare selected training modules. Task 9-Deliverables: - Recommended SOP List and Template - Recommended Training Module List and Template Task 10—Capital Improvements In this chapter of the WSMP,Carollo will recommend prioritized capital improvement projects with estimated implementation costs for each.This list of recommended projects will integrate recommendations from the various planning efforts discussed in Task 8. For example,if through various planning documents a facility has separate recommended improvements related to capacity deficiencies, asset renewal and replacement,and regulatory compliance,then these recommendations shall be integrated into a single capital improvement project with a combined and coordinated scope and cost.The prioritized projects will be grouped into short-term implementation(i.e.,within next 5 years)and long-term implementation(i.e.,5+years).Short-term implementation projects will include readily identifiable,high- risk areas of improvements,be coordinated with currently available City resources and funding,and be the basis of updates to the City's CIP. Long-term implementation will be utilized to assist the City with long- PAGE Sof7 ong-PAGESof7