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9.30.130 <br />(Pleasanton Supp. No. 27, 1-22) 274 <br /> 1. The reduction would cause conditions <br />threatening to health, sanitation, fire protection or safety <br />of the customer, the customer’s dependents or the gen- <br />eral public. <br /> 2. The reduction would cause unfair economic <br />hardship, including, but not limited to, loss of employ- <br />ment, loss of production, or loss of jobs, or be unfair or <br />result in the unnecessary loss of a business. <br /> 3. Medical requirements of the customer. <br /> 4. Permanent change to the household size of <br />the residential customer (temporary visitor(s)/guest(s) do <br />not warrant a request for adjustment). <br /> E. The director’s decision may be appealed in <br />writing to the city manager for reconsideration on the <br />written record. Such appeal shall be submitted within 15 <br />days of the date of the director’s decision. The city man- <br />ager shall review written material submitted by the cus- <br />tomer, written information from the director, and shall <br />issue a decision within 30 days of receipt of the com- <br />plete written materials. The city manager’s decision as <br />to the request shall be final. <br /> 1. Within 10 days after the denial of an ad- <br />justment appeal is deemed final, the customer shall pay <br />any disputed penalty imposed by the city. (Ord. 2221 § <br />2, 2021; Ord. 2148 § 1, 2016; Ord. 2118 § 1, 2015; Ord. <br />2104 § 1, 2014; Ord. 2092 § 1, 2014) <br /> <br />9.30.130 Notification to customers. <br /> After the city council adopts a water shortage con- <br />tingency plan stage, customers will be notified by the <br />city’s website, publication in the newspaper, local elec- <br />tronic media, and/or by mail. The failure of any cus- <br />tomer to receive actual notice shall not invalidate any <br />action taken by the city council as to a particular cus- <br />tomer nor reduce the amount of the penalties provided <br />herein. (Ord. 2221 § 2, 2021; Ord. 2148 § 1, 2016; Ord. <br />2118 § 1, 2015; Ord. 2104 § 1, 2014; Ord. 2092 § 1, <br />2014) <br /> <br />9.30.140 Calculation of allowable water use for <br />new customers. <br /> Where the current customer has no billing history, <br />or only a partial billing history, the director shall deter- <br />mine the customer’s allocation, based upon the alloca- <br />tion for similar customers. (Ord. 2221 § 2, 2021; Ord. <br />2148 § 1, 2016; Ord. 2118 § 1, 2015; Ord. 2104 § 1, <br />2014; Ord. 2092 § 1, 2014) <br /> <br />9.30.150 Severability. <br /> If any provision of this chapter is held to be un- <br />constitutional, it is the intent of the city council that such <br />portion of such chapter be severable from the remainder <br />and that the remainder be given full force and effect. <br />(Ord. 2221 § 2, 2021; Ord. 2148 § 1, 2016; Ord. 2118 § <br />1, 2015; Ord. 2104 § 1, 2014; Ord. 2092 § 1, 2014) <br /> <br />