CCMIN 10192021 - Laserfiche WebLink

response team, and preserving small-town character. She advised she hears these things often and is glad the survey reflected their importance. She inquired why people had no opinion on any given matter, whether it was for the item not applying to them or if they were of neutral opinion, and noted it will be a useful data point for future decision consideration. She advised this shows the City is well-run, praised staff, and noted Pleasanton is a great place to work and play. In response to Councilmember Narum, Mr. Bellow explained they set quotas for responses based on demographic information from census data. He noted this does not include how long someone has lived in Pleasanton. He advised they also looked to have a balance between the City's two zip codes. He explained areas overrepresented due to the email responses were adjusted and weighted to create the proper representation range. He advised those who take the online version of the survey tend to be more highly educated than those taking the survey over the phone and taken into account. He confirmed there was no set quota for residents with children under the age of 19 living in their homes. He noted the number of households with school-aged children was not surprising to him. He explained it as phrased as under 19 years of age in anticipation of more people having adult-aged children living at home due to the pandemic. Councilmember Narum noted she was pleased with the results given both the pandemic and also prevailing general attitudes in the Bay Area and nationally. She advised it reflects a good team effort by staff and its management team. She noted the high water and sewer numbers are eye-opening but confirm they are taking the right actions. She explained the PPD has not been able to do its normal level of outreach due to the pandemic, in addition to negative national chatter about police. In response to Councilmember Narum, Mr. Bellow reported the levels of satisfaction with the PPD are very high. He advised the satisfaction levels are similar to other Bay Area suburban communities and much higher than local urban communities. Councilmember Narum advised one of her takeaways is to consider parks, open space, and traffic when considering new developments. She noted the survey reflects how Pleasanton continues to be a great place to work, live, and play. Mayor Brown noted it has been a tough year and a half with the pandemic and applauded all staff was able to do under the circumstances. She advised it is nice to see appreciation from residents for maintaining services. In response to Mayor Brown, Mr. Bellow noted there was a correction from the top-line results adjusting a few factors and ethnicity was one of them so she may not be looking at the right version of the demographic data. He clarified the survey is exclusive of adult residents while the census data includes all residents. He advised in a community with an increase in immigration over the past 10-15 years like Pleasanton, the older residents will skew to be whiter than the census data which also accounts for children. He advised this impacts the survey's target population and its demographic quotas. He agreed the unrepresented youth are more inclined to strongly support the skate park. Mayor Brown advised the survey confirms Pleasanton is a fantastic place to live, work, and raise a family, even compared to its neighbors. She lamented missing the survey in 2019 but noted 2017 provides a good look back to see how the City is doing. She advised water safety discussions will be important. She thanked Mr. Bellow for the survey and his presentation. 12. Introduction of proposed Memorandum of Understanding between the City of Pleasanton and the Pleasanton City Employees' Association/AFSCME Local 955 with term ending March 31, 2025 Director of Human Resources and Labor Relations Debra Gill reported the Pleasanton City Employees' Association (PCEA) is the City's largest labor group. PCEA represents 206 employees across 66 widely-varying classifications whose Memorandum of Understanding expires on March 31, 2022. She City Council Minutes Page 6 of 14 October 19,2021