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innovative <br /> Completion of System Testing Week 24 <br /> Transition to Polaris Support Week 26 <br /> IV. Fees and Payment Terms <br /> Fees for Services delivered under this SOW will be charged on a fixed price basis as set forth in <br /> the Innovative Pricing Exhibit EST-INC14316 attached herewith and are made in good faith based <br /> on the activities, approach, and assumptions contained within the SOW. Payment terms for this <br /> SOW are as set forth in the Professional Services Agreement. Any additional Change Requests <br /> will be performed at a blended rate of $200 per hour for all resources. Additionally, Client is <br /> responsible for all reasonable out-of-pocket costs and expenses incurred during this SOW. Pricing <br /> assumes that deliverables in this Statement of Work are completed within six months of kickoff or <br /> additional Services fees will apply. <br /> Service Milestones Percentage Billing <br /> Amount <br /> Milestone 1 Kickoff, Profiling Visit 10% $3,692.00 <br /> Milestone 2 Software Installed, Profiling D/B Created 10% $3,692.00 <br /> Milestone 3 Data Mapping for Test Load, Software 20% $7,384.00 <br /> Configuration _ <br /> Milestone 4 Test Load 20% $7,384.00 <br /> Milestone 5 Training 20% $7,384.00 <br /> Milestone 6 Production Load 10% <br /> $3,692.00 <br /> Milestone 7 Go Live, System Testing 10% $3,692.00 <br /> V. Innovative Services Team <br /> After the contract is signed, Innovative will assign a project team to your implementation. The <br /> project team will consist of: <br /> a. Project Manager: The Project Manager is assigned to provide project management, <br /> resource management, risk mitigation and issue management.The Project Manager is the <br /> single point of contact throughout the implementation to coordinate work plans, schedules, <br /> and teams'work. Will manage day-to-day operational aspects and ensure deliverables are <br /> met within a timely manner and according to the mutually agreed project plan. <br /> b. Data Analyst: The data migration specialist is responsible for creating, maintaining, and <br /> executing the SQL scripts, and other software, required for migrating your existing ILS <br /> databases into the Polaris ILS database. <br /> c. Polaris Trainer/Consultant: One or more Polaris trainers/consultants will be assigned to <br /> your implementation, shortly after the project kicks off. Your trainers are selected based on <br /> their knowledge of the specific subsystems and options that you will be implementing, as <br /> well as their experience in training similar libraries. <br /> d. Polaris System Engineer: The Polaris System Engineer performs the staging and <br /> installation for your Cloud system. <br /> e. Change Management Consultant: The Change Management Consultant(s)are selected <br /> based on their knowledge of the service required as well as their experience with similar <br /> libraries. Change Management Consultant(s) have significant experience in ILS <br /> operations and the efforts required to successfully navigate change(s). <br /> VI. Client Implementation Team <br /> In order to ensure a successful implementation, Innovative requests that the Client designate <br /> individuals from your staff to assume responsibility for the following roles <br /> 7 <br /> STATEMENT OF WORK—Innovative Interfaces Incorporated <br /> Page 7 of 9 <br />