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City staff proposed definition: <br />SRO MOU Page 8. The SRO will, when appropriate, engage in de-escalation tactics to <br />resolve conflict. De- escalation is the process of using strategies and tech niques <br />intended to decrease the intensity of a situation including, but not limited to verbal and <br />non-verbal communication techniques and, when possible, using non -confrontational <br />practices to gain control. <br />Submitted by: <br />David Swing <br />Chief of Police <br />ATTACHMENTS: <br />Fiscal Review: <br />Tina Olson <br />Finance Director <br />Approve y: <br />/'/ V <br />Nelson Fialho <br />City Manager <br />1. Final School Resource Officer Memorandum of Understanding <br />2. Staff report from September 30, 2021, Joint City of Pleasanton —Pleasanton <br />Unified School District Meeting <br />Page 4 of 4 <br />