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Department hosted National Night Out alongside our community with approximately 40 registered parties on August 3. The department also plans to host Cone with a Cop and a department-wide open house at a later date. Department Operations Police Activity and Response Times. The police department handled 58,630 requests for service in 2020 —23,244 were self-initiated and 35,386 were calls for service. Table 1 below identifies the most frequent type of police activity for the first six months of 2021 as compared with a prior five-year average. 2021 is tracking similar to the average of the previous five years with the exception of patrol checks. It is more likely that officers are documenting patrol checks more frequently as opposed to conducting patrol checks more often. Police response time goals are established in the General Plan as 4:00 minutes for emergencies and 20:00 minutes for non-emergency calls for service. Average emergency response times in 2020 was 3 minutes 43 seconds and average non- emergency response time averaged 18 minutes 35 seconds. This is lower than prior years largely due to reduced traffic volumes which helped lower non-emergency response times. Table 1: Police Activity 2016-2019 2020 Traffic Stop _ 13,404 6,274 Patrol Check 4,609 11,557 Alarm _ - 3,817 3,032 Suspicious Vehicle 3,079 1,878 _ Suspicious Person _ 2,622 2,114 Animal Call _ 2,160 1,662 Parking Complaint 1,866 1,324 Disturbance 1,729 _ 1,795 Welfare Check 1,496 __ 1,580 Pedestrian Stop 1,279 1,022 A critical component of the department's response time is the work of our Communications Division. When a resident has an emergency and calls 911, the call is answered within 15 seconds 97.83% of the time and within 20 seconds 99.42%. National standards for Public Safety Answering Point (PSAP) for answering emergency calls is that 90% of all 911 calls should be answered within 15 seconds and 95% of 911 calls should be answered in less than 20 seconds. Page 5of11