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Adult Community Engagement Programming. Adult programming takes the form of the <br /> Citizen's Police Academy (CPA) and Volunteer in Police Services (VIPS). The CPA is <br /> designed to strengthen relationships with the community through education and <br /> exposure to law enforcement. Dating back to 2000, the CPA has become an <br /> educational fixture at the police department and covers topics such as patrol, K-9, crime <br /> prevention, and use of force. This 15-week program offers a rare, in-depth learning <br /> experience for community members to meet with the police department, learn from <br /> subject matter experts and engage in productive Q&A sessions. As a supplement to the <br /> curriculum, activities include a guided tour of Santa Rita Jail and hands-on training with <br /> a force options simulator. <br /> Upon completion of the CPA, graduates are able to apply to the Volunteers In Police <br /> Service (VIPS) program. VIPS is another component of community policing and has <br /> been a vital part of the department since 1999. Volunteers are a force multiplier <br /> providing patrol officers more flexibility, faster response times, and more time to conduct <br /> investigations by handling calls that embrace the department's service-oriented <br /> philosophy but do not require the attention of a police officer. Our 19 volunteers are <br /> essential to the department's focus on community outreach. Volunteers can regularly be <br /> seen at community events as well as performing vacation checks at houses, assisting <br /> with searches for missing persons or with traffic control. Volunteers also assist with <br /> criminal investigations, records, background checks, and the juvenile diversion program. <br /> The dedicated women and men in the VIPS program donate over 6,000 hours each <br /> year which represents a monetary value of over $163,000 to the City of Pleasanton. <br /> Like most of our programs, the volunteers have seen limited duty due to COVID-19 and <br /> the returned to service on July 28. <br /> Social Media. The police department's communication and engagement on social media <br /> has grown in recent years. As of July, 2021 the department has over 15,000 followers <br /> on Facebook, 9,300 on Twitter and over 4,800 on Instagram. Additionally, the <br /> department is active on NextDoor. By using these resources, the police department <br /> quickly and easily relays information to the public and media. Overall, the Department is <br /> careful to maintain a thoughtful and intentional cadence, so the public remains informed <br /> and empowered with important information. <br /> The Department also follows other social media accounts to be aware of posts from the <br /> public that may impact public safety or have misinformation about an incident involving <br /> the police department. A recent example occurred when someone posted officers were <br /> involved in a shootout after a vehicle pursuit. In reality, there were no shots fired by the <br /> suspect or officers and officers arrested the suspect without incident. The department <br /> quickly dispelled this misinformation, and the post was deleted shortly thereafter. <br /> In addition to the above-described programming, the department also hosts several <br /> community engagement events throughout the year. In 2020, prior to the pandemic, the <br /> Pleasanton Police Department hosted a Coffee with the Cop. Unfortunately, all other <br /> events were canceled due to safety precautions. For 2021, the Pleasanton Police <br /> Page 4 of 11 <br />