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14
City of Pleasanton
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CITY CLERK
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AGENDA PACKETS
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2021
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061521
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14
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6/9/2021 3:55:24 PM
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6/9/2021 3:55:18 PM
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CITY CLERK
CITY CLERK - TYPE
AGENDA REPORT
DOCUMENT DATE
6/15/2021
DESTRUCT DATE
15Y
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DocuSign Envelope ID:BF158607-0398-45C7-BF4E-235E368E5BDF <br /> Merchant"). In the event Client chooses CP Pay Merchant, Client will enter into a merchant account agreement with <br /> Global Payments. Such agreement's terms and conditions will solely enure to the benefit and obligation of Client; <br /> CivicPlus shall not be a party to such agreement. In the event Client chooses CP Pay Merchant, CivicPlus will facilitate <br /> Client and CP Pay Merchant communication for contracting purposes, and shall integrate the CP Pay Merchant account <br /> processor at no charge to Client. If Client desires to use an integrated merchant account processor gateway besides the <br /> designated CP Pay Merchant, CivicPlus will provide Client with a list of approved processors, an integration fee will be <br /> included in Client's implementation fees. Client agrees to comply with all terms and conditions of the resulting merchant <br /> account agreement and pay all fees required to maintain the services. Client acknowledges that the fees set forth in this <br /> SOW do not include any transaction, processing or other fees imposed by Client's merchant account processor. Client is <br /> fully responsible for their relationship with their selected processor. In no event will CivicPlus: (i)take part in negotiations, <br /> (ii) pay any fees incumbent on the Client or merchant account, or(iii) acquire any liability for the performance of services <br /> of any chosen merchant account processor, including CP Pay Merchant. <br /> 7. When Client uses CP Pay, then Client may take online credit card payments for certain services or products they <br /> provide via the Client websites supported by CivicPlus.As such, through CP Pay, CivicPlus facilitates an automated <br /> process for redirecting credit card payments to Client's chosen payment gateways/merchant account processors. For <br /> card payments, CivicPlus will redirect any payments processing to the Client's merchant account processor gateway, and <br /> the merchant account processor gateway presents the payment form page and processes the card payment. CivicPlus <br /> does not transmit, process or store cardholder data and does not present the payment form. CivicPlus implements and <br /> maintains PCI compliant controls for the system components and applications that provide the redirection services only. <br /> 8. Client understands and agrees that CivicPlus is not liable for any failure of service or breach of security by any <br /> merchant account processor gateway provider selected by Client, whether it is CP Pay Merchant or otherwise. <br /> Signature Page to Follow <br /> V.PD 06.01.2015-0048 <br /> Page 3 of 5 <br />
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